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Mid-Market Account ExecutiveFull-timeEmployee Type: RegularRegion: APAC - Asia PacificWork Persona: FlexibleCompany DescriptionIt all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.Join us to put AI to work for people. Job DescriptionServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.ServiceNow is currently seeking a highly driven Inside Sales Representative to join our expanding Inside Sales team. The Sr. Inside Sales Representative will be responsible for strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring these customers continue to get value from the NOW Platform. The candidate will be an individual with a demonstrable track record in new business pipeline generation ideally over the telephone within an Enterprise capacity. They will collaborate with their team of Sales Specialists, Solution Consultants, Renewal Sales and more to exceed quota and build the future of ServiceNow sales talent.What you get to do in this role:Meet or exceed Monthly, Quarterly and Annual sales objectives.Manage sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial Accounts.Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these.Strategically prospect within key verticals to develop new opportunities and pipelineFollow the Value Selling sales process to win new business, expand withing existing accounts and ensure contract renewalsCollaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc.Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc.Working towards daily, monthly & quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and Renewal RatesMentor team members and work on collaborative projects to help bring value to the teamOccasional travel for training and/or meetings may be required.QualificationsTo be successful in this role you have:Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.A demonstrable track record of success within a telesales, lead follow-up, cold calling or new business sales capacity1-3+ years of full sales cycle experience gained within software or solution sales organizationExperience in selling enterprise class solutions utilizing telephone and video conference technologyA thorough understanding of the sales process and the ability to navigate and progress complex sales cyclesSales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies a definite plus.Presentation skills via web based tools will be a distinct advantageExcellent listening, verbal and written skillsExcellent relationship building skills – Ability to build...
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