Senior Manager, Business Intelligence

Position Summary

Headquartered in Plano, TX, Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Position Overview:

We are seeking a highly skilled Business Intelligence (BI) Manager is responsible for leading the development and implementation of data-driven strategies to support organizational decision-making. This role involves overseeing the design and deployment of BI tools, and ensuring data accuracy and accessibility across the organization

Role and Responsibilities

Key Responsibilities:

• Strategy & Analytics: Analyze channel sales trends to develop appropriate response and growth strategy including all business sales and marketing metrics
• Market Intelligence: Analyze market (e.g., industry structure, macroeconomic changes, competitive behavior, consumer sentiment). Deliver insights on trends/opportunities and assist with setting strategic direction.
• Business Intelligence & Reporting: end-to-end oversight and management of BI processes (data extraction, transformation & enrichment, accuracy/quality, availability, timeliness, etc.)
• Relationship Management: Build and maintain strong, collaborative relationships with key internal teams (Retail, Marketing, Finance) and external partners.
• Cross-Functional Collaboration: Lead initiatives with Sales, Product Planning, Supply Chain Management (SCM), and Marketing teams to align account strategies and maximize impact.
• Data-Driven Decision Making: Utilize advanced analytics tools to measure ROI, provide actionable insights, and report on program performance to key stakeholders.
• Performance Tracking: Monitor and forecast key account metrics, including quarterly sales results and annual forecasts, to ensure alignment with business objectives.
• Event Reporting: Oversee high-velocity events (e.g., Prime Day, Prime Big Deal Days, Black Friday) from planning to execution, including executive reviews, in-day performance tracking, and post-event analysis.

Skills and Qualifications

Minimum Qualifications:

• Bachelor’s degree required; MBA preferred.
• 8+ years of experience in data analytics, business intelligence, and other related experience
• Demonstrated ability to interact effectively at both executive and operational levels within customer organizations and within Samsung Electronics America (SEA).
• Strong strategic thinking and a solutions-oriented approach to achieving near- and long-term success.
• Excellent negotiation and influencing skills, leveraging business analytics to achieve desired outcomes.
• Advanced presentation skills, including the ability to create compelling presentation materials.
• Proficiency in Excel (e.g., pivot tables, VLOOKUPs), Alteryx, SQL and other analytical tools.
• Willingness to travel up to 10% of the time.

#LI-RL2

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

The salary range for this role, for candidates based in Washington, is expected to be between $160,000 and $180,000.  Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

To ensure a fair and transparent recruitment process, please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.