Principal PM - Consumer Mobile (iOS)

This website uses cookies to ensure you get the best experience. Zapp and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes. See our Cookie Policy to read more about the cookies we set. You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page. Accept all cookies Decline all non-necessary cookies Cookie preferences Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site. To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy. Strictly necessary These cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailor Analytics These cookies collect information to help us understand how the site is being used. Vendors Teamtailor Accept these cookies Decline all non-necessary cookies Skip to main content Career menu Employee Log in as employee Candidate Log in to Connect Homepage justzapp.com Share page Facebook X LinkedIn Mail Product · HQ Principal PM - Consumer Mobile (iOS) Apply for this job Principal PM - Consumer Mobile (iOS)Location: Nine Elms, London - Full TimeAbout ZappZapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.The RoleAs a Principal PM – Consumer Mobile (iOS), you will own the experience that sits at the heart of Zapp's relationship with its customers. The Zapp iOS app is how our customers discover us, shop with us, and track their order to the door. You will shape that entire experience, working closely with Engineering, Design, Marketing, and Operations to ship features that are fast, intuitive, and loved.You will go beyond feature delivery, obsessing over every moment of the customer journey - from the first app open, to the order arriving at the door and using data, insight, and experimentation to make each one better.thrive here if you're obsessed with customers, love solving complex problems, and move fast without breaking things that matter.Key ResponsibilitiesOwn the consumer mobile (iOS) experience - from discovery, onboarding, and browsing through to checkout, real-time delivery tracking, and post-order engagement.Define and manage the consumer mobile (iOS) product roadmap, aligning closely with Engineering and Design teams.Translate deep customer understanding and operational data into high-performing, intuitive consumer mobile (iOS) features that delight users and drive measurable business outcomes.Drive development of key iOS capabilities such as push notifications, Apple Pay, personalised recommendations, real-time location tracking, and loyalty mechanics.Establish and track KPIs across the consumer funnel - activation, engagement, retention, and revenue - and hold yourself accountable to outcomes.Collaborate cross-functionally...