Global Benefits Specialist (12 Month FTC)
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our People team are the architects of a great workplace where brilliant minds come together to do their best work. From discovering diverse talent and nurturing future leaders, to creating spaces that spark collaboration and crafting rewards that celebrate success - we're passionate about building a culture where everyone can thrive.
We’re looking for a Global Benefits Specialist to join our London team on a 12-month fixed-term contract. This is a hybrid role. In this role, you’ll support the delivery, administration, and continuous improvement of our employee benefits programmes across multiple countries, ensuring our offerings are competitive, compliant, and operationally excellent.
Get to know our People team — what drives us, how we work, and what you can expect: https://careers.deliveroo.co.uk/the-people-team/
What You’ll Be Doing
You’ll be joining the Total Rewards team. In this role, you will own key benefits initiatives end-to-end, contributing to the team's broader goals with a high degree of accuracy and dependability while working closely with HR partners, Payroll, Finance, Legal, and external vendors.
Here’s what your day-to-day might look like:
Programme Management & Operations
Administer global benefits: Support statutory and supplementary benefits programmes, including pensions, health insurance, life/disability coverage, and wellness initiatives across multiple international markets.
Drive operational excellence: Support benefits enrolment cycles and drive continuous improvements to administration processes and systems, leveraging Workday functionality.
Manage vendor relationships: Lead day-to-day liaison with brokers and insurers, tracking vendor performance, and supporting renewal and RFP processes.
Partner cross-functionally: Collaborate with HR Ops, HRBPs, Procurement, Legal, Tax, and Finance to ensure smooth programme delivery and act as an escalation point for complex employee queries.
Analysis & Communications
Conduct market benchmarking: Run cost and market analysis to assess the competitiveness of current offerings and inform plan design, renewal strategies, and programme enhancements.
Optimise data and insights: Analyse claims and utilisation data to identify trends, track budgets, surface risks, and make data-informed recommendations for health and wellbeing initiatives.
Elevate employee communication: Develop and maintain employee-facing communications, including enrolment guides, FAQs, and digital content, to ensure complex benefits topics are clear and accessible.
What You’ll Need to Thrive
Essential
Significant experience in multi-country benefits: Proven ability to manage and administer benefit programmes across multiple international jurisdictions, with a strong understanding of local compliance requirements.
Data-driven mindset: Advanced proficiency in Google Sheets and/or Excel, with a demonstrated depth in working with complex data to identify trends, track budgets, and support decision-making.
HRIS capability: Practical familiarity with HRIS platforms (preferably Workday) and how benefits processes integrate with SaaS HR systems.
Exceptional stakeholder and vendor management: Proven ability to manage external brokers and partner effectively with cross-functional global teams across multiple time zones.
Clear, impact-driven communication: Excellent written and verbal communication skills, with a track record of translating complex benefits data and policies into clear, employee-friendly language.
Nice to Have
Fast-paced sector experience: Background working within a high-growth tech or fast-moving marketplace environment.
System implementation exposure: Experience supporting system enhancements or implementations within Workday benefits modules.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders.
🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility.
🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves.
🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!