Tech Risk and Controls Director- Employee Platforms

Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.

As a Principal Technical Program Manager in Employee Platforms, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.

Job responsibilities

• Develop and implement technology risk management strategies, policies, and processes to identify, assess, and mitigate risks, and drive strategic projects and initiatives to enhance the firm's technology risk management capabilities, in line with industry best practices and the firm's standards and regulatory requirements
• Sets reuse-first expectations for enterprise-authorized AI adoption within the work environment across technology risk and controls operations to accelerate evidence synthesis, issue analysis, and executive reporting, with human-in-the-loop validation and appropriate handling of sensitive data.
• Identify and escalate emerging and upstream technology risk through execution of the Firm’s management framework tools, including risk event management, reporting, and action plan tracking, and provide expert counsel to stakeholders and constituents regarding their security obligations, facilitating acceptable outcomes
• Establish and maintain strong relationships with internal and external stakeholders, including key cross-functional team leads, regulators, and auditors, to ensure compliance with legal, regulatory, and industry standards
• Manage reporting and governance of overall controls, policies, issue management, and measurements, etc., providing insight to senior leaders into effectiveness of controls and inform governance work
• Establishes governance standards for AI-assisted workflows used in risk reporting and issue/action-plan management, ensuring traceability/auditability and alignment to security, resiliency, and regulatory expectations.

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
• Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
• Expertise designing and delivering self‑service data products that expose pertinent risk/hygiene signals to dev teams; strong grounding in data governance, lineage, access controls, data quality/SLOs, and integrating with control frameworks to make compliance seamless
• Mastery of impact‑based prioritization, backlog hygiene, and workload triage; able to balance regulatory deadlines, control gaps, and customer outcomes, and translate analytics into clear sequencing and capacity plans.
• Credible at all levels, from engineers to senior management; can succinctly explain the “why,” expected impact, and trade‑offs, and convert complex technical topics into business‑aligned narratives and decision briefs
• Track record of uplifting developer communities (guilds, office hours, enablement), influencing without authority, and driving cross‑LOB alignment; calm under pressure with disciplined incident/problem management, root‑cause analysis, and continuous improvement.