Operations Senior Specialist
United StatesFull-timePosted Jul 21, 2026
As an Operations Senior Specialist within the Pre-Purchase team, you will be responsible for reviewing Tila-Respa Integrated Disclosures for completeness and ensuring compliance with regulatory and investor guidelines.
Job responsibilities
- Review escalated work requests from internal and external partners
- Review procedures and understand how to properly apply them when reviewing loans
- Validate client documentation is executed properly and accurately according to Chase purchasing requirements
- Appropriately place conditions on loans for Correspondent to review when the provided documentation doesn't meet guidelines
- Maintain production and quality levels on all loans reviewed
- Work daily and weekly reports
Required qualifications, capabilities and skills
- Minimum of two years of TRID, RESPA/TILA and predatory lending knowledge
- Excellent written and verbal communication skills
- Mortgage loan origination, processing or closing experienced required
- Understanding of mortgage closing fees and disclosure requirements
- Detail oriented with a strong emphasis on quality and production
- Must be able to evaluate and analyze loan level information in order to determine the appropriate action required
- Able to perform in a fast-paced production environment
Preferred qualifications, capabilities, and skills
- Knowledge of Encompass loan originations system
- Able to read and interpret a Mavent report or any Compliance report
- Knowledge of Correspondent Lending