Role responsibilities
The Strategic Account Manager serves as the primary relationship owner for key enterprise and strategic accounts, ensuring an exceptional customer experience while driving long-term revenue growth and retention. This role involves developing comprehensive account strategies and maintaining strong relationships with executive stakeholders.
Requirements
Candidates must have a bachelor's degree in a relevant field and a minimum of 5 years of experience in strategic account management or enterprise sales, preferably in telecommunications or related industries. Strong consultative selling skills and the ability to manage complex customer relationships are essential.
Key skills
Strategic Account Management, Consultative Selling, Negotiation, Presentation Skills, Analytical Skills, Problem-Solving, Organizational Skills, CRM Proficiency, Fiber-Optic Technologies, Ethernet Services, SD-WAN, VoIP, Managed Services, Networking Fundamentals, Sales Pipeline Management, Customer Relationship Management
Keywords
Strategic Account Management, Consultative Selling, Telecommunications, Fiber Broadband, Sales, Customer Experience, Revenue Growth, Business Development, CRM, Salesforce, Healthcare, Education, Municipal, Managed Services, Networking, SD-WAN, VoIP, Ethernet, Market Intelligence, Account Strategies, Customer Retention, Problem-Solving, Analytical Skills, Presentation Skills, Negotiation, Organizational Skills, Customer Support, Service Delivery, Operational Partnership, Business Objectives