About the role and team
Leading Sales Operations at Uber means building the strategic and operational backbone for a business that moves the real world. You will own the "how" of our commercial engine—navigating the complexity of forecasting, territory design, and go-to-market execution in a high-stakes, fast-paced environment. This isn’t about just maintaining systems; it’s about architecting solutions that empower a massive sales organization to scale while staying agile through constant change.
You will lead a high-performing team in a culture that values ownership, grit, and data-driven conviction. The work is messy and the stakes are high, but you’ll have the autonomy to solve intriguing, global-scale problems alongside some of the brightest minds in the industry. If you thrive in ambiguity and are energized by the challenge of turning complex data into a clear path forward, this is where you’ll make your mark.
What you’ll do
- Lead and scale the Sales Operations function by designing, implementing, and optimizing the systems and processes that enable our sales teams to move fast and win.
- Drive the regional sales operating rhythm, including forecasting, quota setting, and pipeline reviews, ensuring high accountability and precision across all commercial cadences.
- Partner with Sales, Finance, and Strategy leadership to translate complex business goals into actionable territory and coverage designs that maximize growth and efficiency.
- Unblock growth by identifying bottlenecks in the sales funnel and leveraging analytical depth to generate actionable insights and strategic recommendations for senior executives.
- Manage and mentor a team of analysts, coaching them to act as force multipliers for the business while fostering a culture of excellence and inclusive problem-solving.
- Navigate cross-functional tension and build strategic alignment with Product, Marketing, and Legal teams to ensure our GTM strategy is executed flawlessly.
Basic Qualifications
- 8+ years of experience in Sales Operations, Revenue Operations, or GTM Strategy within a high-growth environment.
- 3+ years of direct people management experience.
- Experience supporting a divisional sales operations function supporting 100+ sales team members (AEs, AMs, and Managers).
- Proficiency in data analysis using Excel/Google Sheets and SQL.
- Experience with Salesforce or similar CRM tools.
- Bachelor’s degree or equivalent professional experience.
Preferred Qualifications
- MBA or advanced degree in Business, Economics, or a related quantitative field.
- Experience working within SaaS or marketplace-based B2B businesses.
- Strong systems thinking with a track record of building and scaling operational frameworks from the ground up.
- Proven ability to influence senior executives and lead through influence without direct authority.
- Resilient mindset with the ability to thrive in ambiguous, fast-moving environments where priorities shift quickly.