Role responsibilities
The Senior Field Service Technician will execute service work according to ABB quality and safety guidelines, ensuring customer satisfaction and retention. Responsibilities include troubleshooting, installation, maintenance, and coaching of technicians while identifying opportunities for operational improvement.
Requirements
Candidates must have a Bachelor’s degree in Electrical Engineering or equivalent experience in servicing critical power equipment. Advanced communication skills and proficiency in Microsoft Office are required, along with a strong sense of urgency and ownership.
Key skills
Electrical Engineering, Field Service, Troubleshooting, Installation, Commissioning, Maintenance, Customer Service, Coaching, Project Management, Microsoft Office, Communication, Safety Protocols, Technical Support, Problem Solving, Team Collaboration, Quality Improvement
Keywords
ABB, Field Service Technician, Electrical Engineering, Critical Power Equipment, Troubleshooting, Installation, Commissioning, Maintenance, Customer Service, Safety Protocols, Microsoft Office, Project Management, Energy Distribution, UPS Solutions, Technical Support, Coaching, Quality Improvement