Senior Product Manager, Market Expansion – Merchant Central
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager, Market Expansion – Merchant Central based in United States.
This role offers the opportunity to lead the global expansion of a merchant lifecycle platform within the payments and fintech ecosystem.
You will own the strategy and execution required to bring a successful SaaS product into new international markets, starting with Canada and expanding into additional regions.
Working across product, engineering, partnerships, compliance, and go-to-market teams, you will translate market needs into scalable solutions.
The position combines product leadership, technical delivery, market research, and launch strategy in a highly collaborative environment.
You will have significant ownership, shaping how businesses manage merchant onboarding, payments operations, and lifecycle management worldwide.
This is an ideal opportunity for a product leader who thrives in ambiguity, enjoys building from the ground up, and wants to drive measurable market impact.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager, Market Expansion – Merchant Central based in United States.
This role offers the opportunity to lead the global expansion of a merchant lifecycle platform within the payments and fintech ecosystem.
You will own the strategy and execution required to bring a successful SaaS product into new international markets, starting with Canada and expanding into additional regions.
Working across product, engineering, partnerships, compliance, and go-to-market teams, you will translate market needs into scalable solutions.
The position combines product leadership, technical delivery, market research, and launch strategy in a highly collaborative environment.
You will have significant ownership, shaping how businesses manage merchant onboarding, payments operations, and lifecycle management worldwide.
This is an ideal opportunity for a product leader who thrives in ambiguity, enjoys building from the ground up, and wants to drive measurable market impact.
Accountabilities:
- Own the market expansion strategy and roadmap, beginning with Canada and extending toward additional international markets.
- Lead end-to-end product initiatives for new processor integrations, including API requirements, onboarding flows, configurations, payment methods, and reconciliation processes.
- Research and define market-specific requirements, including regulations, payment preferences, currencies, localization needs, data residency, and compliance considerations.
- Create detailed product documentation including user stories, acceptance criteria, specifications, and delivery requirements.
- Manage and prioritize product backlogs, ensuring engineering teams have clear direction, priorities, and dependencies.
- Participate actively in agile delivery processes, including sprint planning, reviews, retrospectives, and roadmap reporting.
- Develop go-to-market strategies for new markets, including positioning, launch readiness, partner communications, and sales enablement.
- Collaborate with marketing teams to create messaging and materials tailored to new geographic audiences.
- Build competitive intelligence to identify market opportunities, customer expectations, and differentiation strategies.
- Partner with legal, compliance, and finance teams to address regional requirements and operational considerations.
- Define success metrics for market launches, tracking adoption, merchant growth, onboarding performance, and product usage.
- Leverage AI-powered tools for research, documentation, analysis, and product workflows to improve efficiency and decision-making.
- 5+ years of product management experience, including at least 3 years within payments, fintech, or B2B SaaS environments.
- Proven experience launching products in new markets or geographies, from research and requirements gathering through adoption.
- Strong product ownership experience, including writing user stories, defining acceptance criteria, managing backlogs, and partnering with engineering teams.
- Deep understanding of payment localization, including processors, payment methods, currencies, compliance requirements, and regional differences.
- Experience supporting product launches, go-to-market strategies, positioning, or sales enablement initiatives.
- Ability to operate effectively in ambiguous environments with strong ownership and problem-solving skills.
- Data-driven mindset with experience defining success metrics and using insights to guide product decisions.
- Excellent written and verbal communication skills, with the ability to simplify complex concepts for technical and non-technical audiences.
- Strong familiarity with AI tools for product research, documentation, analysis, and workflow optimization.
- Experience with Canadian payment ecosystems, such as Interac, Moneris, or similar providers, is preferred.
- Knowledge of Canadian regulations such as PIPEDA, privacy requirements, FINTRAC, or Quebec-specific obligations is a plus.
- Familiarity with UK/EU payment regulations, including PSD2, GDPR, FCA frameworks, or SEPA, is advantageous.
- Experience with SaaS CRM, merchant lifecycle platforms, partner management tools, Jira, and agile product delivery is preferred.
- Competitive compensation package.
- Salary range of approximately $135,000–$150,000 CAD, depending on experience.
- Flexible working arrangements with remote work options.
- 40-hour work week with flexible scheduling.
- Health and dental insurance coverage.
- Life, accidental death and dismemberment, short-term, and long-term disability insurance.
- Extended healthcare and emergency travel assistance.
- Employee Assistance Program supporting wellbeing and personal needs.
- Vacation time, personal wellness days, sick leave, and paid holidays.
- Employee recognition and reward programs.
- Employee referral incentives.
- Opportunities for professional growth and career development within a global technology environment.
As a Senior Product Manager, you will own the international expansion roadmap and lead the delivery of localized product capabilities that enable growth across new geographies. You will combine strategic thinking with hands-on product execution, partnering closely with engineering, commercial teams, and external stakeholders to successfully launch and scale solutions.
Requirements:
The ideal candidate is an experienced product leader with a strong background in payments, fintech, or B2B SaaS who can successfully guide products into new markets. You should be comfortable owning strategy and execution while collaborating with technical and commercial teams in a fast-moving environment.