This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Release & Program Management based in United States.
This role offers the opportunity to lead and scale release management, program execution, and product operations within a fast-growing technology environment.
You will help establish predictable, efficient, and collaborative ways of working across product, engineering, design, and customer-facing teams.
The position combines strategic leadership with hands-on execution, overseeing releases, technical program management, and continuous process improvement.
You will play a key role in improving alignment, communication, and delivery confidence across complex cross-functional initiatives.
Working closely with internal teams and customers, you will ensure successful launches and create processes that support long-term growth.
This is an ideal opportunity for a program leader who enjoys building scalable frameworks, coaching teams, and driving meaningful operational impact.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Release & Program Management based in United States.
This role offers the opportunity to lead and scale release management, program execution, and product operations within a fast-growing technology environment.
You will help establish predictable, efficient, and collaborative ways of working across product, engineering, design, and customer-facing teams.
The position combines strategic leadership with hands-on execution, overseeing releases, technical program management, and continuous process improvement.
You will play a key role in improving alignment, communication, and delivery confidence across complex cross-functional initiatives.
Working closely with internal teams and customers, you will ensure successful launches and create processes that support long-term growth.
This is an ideal opportunity for a program leader who enjoys building scalable frameworks, coaching teams, and driving meaningful operational impact.
Accountabilities:
- Own and evolve the release management function, ensuring predictable, high-quality launches across product, engineering, design, and go-to-market teams.
- Lead release planning, readiness activities, quality processes, testing coordination, and communication workflows to support successful deployments.
- Manage and mentor a team of Technical Program Managers and QA professionals while remaining hands-on with critical releases and strategic initiatives.
- Establish clear expectations, improve execution standards, and foster a culture of accountability, collaboration, and continuous improvement.
- Drive cross-functional alignment by ensuring teams have visibility into project status, risks, decisions, dependencies, and launch readiness.
- Partner with product and engineering leadership to identify opportunities where program management can improve execution of strategic priorities.
- Oversee program management for key customer initiatives, coordinating across technical and business teams to deliver successful customer experiences.
- Define success metrics for releases and programs, analyze outcomes, and implement improvements that increase efficiency and stakeholder confidence.
- Identify process bottlenecks, streamline workflows, and introduce scalable frameworks that improve delivery predictability.
- Promote AI-powered ways of working by encouraging adoption of automation, AI-assisted tools, and efficient workflows that reduce manual effort and improve team productivity.
- Support incident management, operational improvements, and continuous enhancement of product delivery practices.
- 5+ years of leadership experience in release management, program management, QA, product operations, or related roles within SaaS or technology organizations.
- Proven experience managing teams while maintaining hands-on ownership of strategic projects and operational initiatives.
- Strong track record delivering complex cross-functional programs from planning and alignment through successful launch.
- Experience improving processes through measurable outcomes, operational efficiency, and stakeholder confidence.
- Exceptional communication and facilitation skills with the ability to align technical and business teams.
- Strong leadership abilities with experience coaching teams, setting expectations, and driving high performance.
- Experience using program management and incident management tools such as Linear, PagerDuty, or similar platforms.
- Ability to thrive in fast-paced, ambiguous environments with a strong bias toward action.
- Customer-focused mindset with the ability to advocate for internal and external stakeholders.
- Strong understanding of modern product development practices and release processes.
- AI fluency and experience using AI tools such as Claude, Copilot, Cursor, or similar solutions to improve research, communication, execution, and automation.
- Growth mindset with curiosity about emerging technologies and innovative approaches to team productivity.
- Fully remote work opportunity across Canada.
- Flexible work-from-anywhere environment.
- Competitive compensation package with salary range of CAD $148,800-$202,700 per year.
- Health and dental benefits.
- Unlimited paid time off.
- Home office support with up to $2,025 CAD for IT setup.
- Internet and mobile service support allowance.
- RRSP matching program of up to 2%.
- Learning and professional development opportunities.
- Opportunity to work with creative, technology-driven teams on impactful products.
- Inclusive workplace culture focused on collaboration, innovation, and employee success.