Sr. Support Engineer - SAP FICO (Finance, Controlling & Product Costing)
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Support Engineer - SAP FICO (Finance, Controlling & Product Costing) based in the United States.
This remote opportunity is designed for an experienced SAP FICO professional with deep expertise in financial processes, controlling, and product costing.
The role focuses on supporting complex SAP environments by troubleshooting critical issues, performing root cause analysis, and delivering effective solutions.
You will work directly with global clients to optimize SAP operations and ensure reliable business performance.
The position offers the opportunity to apply advanced SAP knowledge across finance, controlling, and cross-functional business processes.
You will collaborate with technical teams and business stakeholders in a fast-paced environment focused on customer success.
This role is ideal for a hands-on SAP expert who enjoys solving complex challenges and providing high-value consulting support.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Support Engineer - SAP FICO (Finance, Controlling & Product Costing) based in the United States.
This remote opportunity is designed for an experienced SAP FICO professional with deep expertise in financial processes, controlling, and product costing.
The role focuses on supporting complex SAP environments by troubleshooting critical issues, performing root cause analysis, and delivering effective solutions.
You will work directly with global clients to optimize SAP operations and ensure reliable business performance.
The position offers the opportunity to apply advanced SAP knowledge across finance, controlling, and cross-functional business processes.
You will collaborate with technical teams and business stakeholders in a fast-paced environment focused on customer success.
This role is ideal for a hands-on SAP expert who enjoys solving complex challenges and providing high-value consulting support.
Accountabilities:
- Provide expert-level SAP FICO support with a strong focus on Controlling (CO), Product Costing (CO-PC), and Material Ledger.
- Troubleshoot and resolve complex production issues related to month-end closing, costing processes, variance analysis, and financial controlling.
- Perform root cause analysis in highly customized SAP environments and develop effective corrective solutions.
- Support integration scenarios across SAP modules including FI, MM, SD, and PS.
- Provide expertise in Cost Center Accounting, Profit Center Accounting, and CO-PA (Profitability Analysis).
- Support SAP Project Systems (PS), including WBS structures and project cost integration.
- Work directly with clients to diagnose issues, provide recommendations, and deliver a high-quality support experience.
- Collaborate with technical teams, including development and integration specialists, to resolve defects and implement fixes.
- Develop application corrections, data fixes, and technical documentation.
- Support global customers within a 24/7 service environment while maintaining service level commitments.
- Contribute to knowledge management, process improvements, and continuous enhancement of support practices.
- 10+ years of SAP experience with strong specialization in SAP FICO and Controlling (CO).
- Deep hands-on expertise with Product Costing (CO-PC) and Material Ledger.
- Strong knowledge of SAP FI processes, including General Ledger (GL), Accounts Payable (AP), and Accounts Receivable (AR).
- Proven experience troubleshooting month-end close issues, costing variances, and settlement processes.
- Strong understanding of CO-FI integration and cross-functional SAP processes involving MM, SD, and PS.
- Hands-on experience with SAP Project Systems (PS) configuration and support.
- Experience working in SAP production support environments.
- Strong root cause analysis and troubleshooting capabilities, including complex issue debugging.
- Ability to communicate effectively with both technical teams and business stakeholders.
- Experience working independently within global, virtual teams.
- Experience with SAP S/4HANA preferred.
- Exposure to FSCM, Treasury, Asset Accounting, ABAP debugging, or development collaboration is a plus.
- Strong customer focus with the ability to manage issues end-to-end.
- Comfortable working with complex and highly customized SAP landscapes.
- Competitive salary range of $128,000 to $192,000 depending on skills and experience.
- Fully remote work opportunity within the United States.
- Medical, dental, and vision insurance coverage.
- Disability insurance.
- Paid parental leave.
- 401(k) program.
- Generous paid time off (PTO).
- Opportunity to work with global enterprise clients and complex SAP environments.
- Professional development opportunities and continuous learning support.
- Collaborative culture focused on innovation, customer success, and career growth.
As a Sr. Support Engineer - SAP FICO (Finance, Controlling & Product Costing), you will provide advanced functional and technical support for mission-critical SAP environments. You will act as a trusted advisor to clients, resolving complex issues, improving system performance, and ensuring successful delivery of SAP support services.
Requirements:
The ideal candidate is a senior SAP professional with extensive experience supporting enterprise financial systems and solving complex production challenges. You should combine strong SAP FICO expertise with excellent analytical skills, client communication abilities, and a proactive problem-solving approach.