eData Data Governance Expert

Subang Jaya, MalaysiaFull-timePosted Jul 20, 2026
Google Chrome Microsoft Edge Apple Safari Mozilla Firefox eData Data Governance ExpertFull-timeCareer Site Team: OperationsCompany DescriptionNielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.Job DescriptionThis role covers the activities post inputs are received from the source - retailers/vendors. Primary focus is to be the bridge between the Supplier Engagement team and other Ops pillars. System changes surveys, BAU query resolution, MSD tickets tracking and closure, KPIs reporting, productivity initiatives, RCAs are the key areas of work for this team. Apart from this, the team is also responsible to analyze, classify and management of the data. This role is accountable for handling data queries arising from BAU quality checks (RAP & DQI scoring).  Retailer Onboarding and Engagement: Collaborate with the Supplier Engagement Lead on retailer onboarding. Ensure compliance for received data by working closely with retailers and NielsenIQ teams. Track retailer or vendor data quality and conduct regular reviews with internal stakeholders and retailers. Drive specific quality improvement goals for retailers, including change management related to data receipt.Handle large data sets with exposure to multiple formats and TLog data. Understanding of SAP, transactional data handling, FTP, and MFT setup and maintenance. Ability to extract, transform, load, and clean large data sets from multiple sources. Familiarity with managing, querying, and aggregating large data sets. System Change and Data Corrections: Plan and follow up on operational activities. Address data corrections due to MSD or other data errors through retailer discussions and planning with Ops. Track and resolve MSD tickets. Collaborate with INS team on results of eDive for System change. Stakeholder Management & BAU Collaboration and Communication: Act as the internal SPOC for Ops and regional leadership teams. Provide updates on KPIs, market progress on retailer onboarding, BAU KPIs, and productivity initiatives. (internal SPOC for Ops) Communicate with internal and external stakeholders to resolve data issues. Provide timely updates and visibility to stakeholders. Contact data providers via email if data has not been received as per SLAs.Communicate with data providers on any discrepancies found in initial data checks, FoVa reports, shop usability, or other factory processes. Handle new store information and confirmation on store closures. Address new stores and closed store queries. Coordinate with Input Ops and Output for processing reissued data. Send relevant IO communications (internal) regarding new/closed stores, missing retailer data, estimation of retailer data, reissue of retailer data, store name changes, store mapping corrections, retailer expansion, and retailer data changes during BAU. Quality Assurance: Conduct quality checks, including eDive primary testing of data, and RAP scoring, eDive. Address data queries arising from quality checks. Opportunity Identification: Identify new operational efficient opportunities within existing retailers. Ops teams (NOC), and DA Analysts to realize these opportunities, consulting closely with the commercial or RV team as applicable. QualificationsQualifications - Technical: Master's Degree or technical institute degree/certificate in statistics or data analytics, or equivalent work experience. 3+ years of relevant professional work experience. Strong...

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