Role responsibilities
The Strategic Account Manager serves as the primary relationship owner for key enterprise and strategic accounts, ensuring exceptional customer experience while driving long-term revenue growth. This role involves developing account strategies, building relationships with stakeholders, and coordinating with various teams to maintain customer satisfaction.
Requirements
Candidates must have a bachelor's degree in a relevant field and a minimum of 5 years of experience in strategic account management or enterprise sales, preferably in telecommunications. Strong consultative selling skills, business acumen, and the ability to manage complex customer relationships are essential.
Key skills
Strategic Account Management, Consultative Selling, Negotiation, Presentation Skills, Analytical Skills, Problem-Solving, CRM Proficiency, Sales Pipeline Management, Customer Relationship Management, Business Development, Revenue Growth, Cross-Functional Collaboration, Customer Experience, Market Intelligence, Telecommunications Knowledge, Fiber-Optic Technologies
Keywords
Strategic Account Management, Consultative Selling, Telecommunications, Fiber Broadband, Sales, Customer Experience, Revenue Growth, CRM, Business Development, Market Intelligence, Fiber-Optic Technologies, SD-WAN, VoIP, Networking, TCP/IP, Routing, Switching, WAN Technologies, Healthcare, Education, Municipal Accounts, Commercial Accounts, Sales Pipeline, Customer Retention, Operational Goals, Business Objectives, Proposal Development, Pricing Models, ROI Recommendations, Service Delivery