Manager Customer Quality

Skip to main contentJob SearchMy ActivityProfileCareersFAQsBenefitsJoin Talent NetworkSign InEnglishSingle Position#WeAreInView All JobsManager Customer QualityChengdu +1 moreApply NowSave JobFind out how well your profile matches this jobUpload your resumeJob descriptionBenefits and company informationJob IdHRC1722858Job FamilyQualityType of EmploymentFull timeDuration of EmploymentPermanentJoin asProfessional (incl. Management Positions)Your RoleKey responsibilities in your new roleManage the quality related customer complaints with fast response.Manage the critical issues that customer focusesManage and coordinate for customer audit / quality visitBuild and maintain good relationship with customer interfaces in GCSupport the quality improvement activity with customersManage customer quality satisfactionYour ProfileQualifications and skills to help you succeedBachelor Degree or above in EngineeringAt least 5 years’ experience in Semiconductor industry and Customer Quality ManagementProfessional knowledge of quality systems, methods, procedures and tools (e.g. risk management, FMEA, 8D, 5why, etc.)Solid knowledge and rich experiences of semiconductor processes including Front End, Back End and Test)It is required to have good problem solving skills and good inter personal skillsSelf-motivated and ability to work independently and under high stress.Good spoken / written English is a must.Quality audit experience is preferred.Know-how on the Si-Mic product is preferred.Contact:    lucy.shi@infineon.cn#WeAreIn for driving decarbonization and digitalization.As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.Are you in?We are on a journey to create the best Infineon for everyone.This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels.We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.Click here for more information about Diversity & Inclusion at Infineon.Insights from previous hires Privacy Policy of the Infineon GroupData protection has a high priority for Infineon and its subsidiaries. We comply with the data protection legislation of the countries in which we do business.Information on the processing of your personal data can be found under Privacy Policy StatementCancelOkUse of cookiesWe use cookies and similar technologies (also from third parties) to collect your device and browser information for a better understanding on how you use our online offerings.This enables us to optimize and personalize your experience with Infineon and to provide you with additional services and information based on your individual profile.Details are available in our privacy policy where you can also change your preferences on cookies at any time. Privacy policy and CPRA notice and ImprintCookie settingsReject Accept