Oracle Cloud Infrastructure (OCI) is building the next generation of AI infrastructure to power the world’s largest AI workloads. As OCI rapidly expands its global AI footprint, ensuring fleet availability, operational excellence, and scalable repair execution has become critical to delivering exceptional customer experiences.
The AI Infrastructure Fleet Health organization is responsible for improving GPU fleet availability by driving repair operations, operational governance, customer fleet health, engineering partnerships, reporting, and automation. Our mission is to build scalable operational mechanisms that enable Oracle’s AI Infrastructure to grow while continuously improving reliability, efficiency, and customer outcomes.
We are looking for an experienced Senior Manager, Technical Program Management to lead our India-based AI Infrastructure Repair Program Management organization. This leader will manage a team of Technical Program Managers responsible for customer fleet health, repair programs, operational governance, partner engagement, reporting, and cross-functional execution.
This is a highly visible leadership role requiring strong program management expertise, operational excellence, people leadership, and the ability to influence engineering, operations, and business leaders across Oracle.
As Senior Manager, Technical Program Management, you will:
Lead a High-Performing TPM Organization
- Build, mentor, and grow a team of Technical Program Managers supporting Oracle AI Infrastructure.
- Establish execution standards, operating mechanisms, and career development plans for the TPM organization.
- Foster a culture of ownership, accountability, operational excellence, and continuous improvement.
- Lead hiring, onboarding, coaching, and performance management for the India TPM organization.
Drive Fleet Health Strategy
Lead technical program execution across critical Fleet Health initiatives, including:
- Strategic customer fleet health
- Repair operations and governance
- GPU availability programs
- Partner management (NVIDIA, AMD, hardware vendors)
- Spare parts and RMA governance
- Operational readiness
- Metrics and reporting
- Automation and tooling initiatives
Own the operating rhythm that ensures programs execute predictably and scale with Oracle’s rapidly growing AI Infrastructure.
Deliver Cross-Functional Programs
Partner across Engineering, SRE, Data Center Operations, Supply Chain, Customer Success, Product Management, and executive leadership to:
- Remove operational blockers
- Prioritize initiatives
- Resolve escalations
- Improve repair workflows
- Deliver measurable improvements in fleet availability
Lead large-scale cross-functional initiatives from concept through execution.
Build Operational Excellence
Develop and mature operational mechanisms including:
- Executive Business Reviews
- KPI Reviews
- Weekly Operations Reviews
- Repair Governance
- Customer Health Reviews
- Risk Management
- Escalation Frameworks
- Executive Reporting
Use data to drive prioritization, decision making, and continuous improvement.
Drive Automation and Scale
Partner closely with engineering teams to improve tooling, reporting, and automation that reduce manual effort and improve operational efficiency.
Champion AI-assisted operational workflows, scalable dashboards, standardized reporting, and process automation to enable future growth.
Minimum Qualifications
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or related technical discipline.
- 10+ years of experience leading large cross-functional technical programs in cloud infrastructure, distributed systems, or enterprise technology.
- 3+ years of people management experience leading Technical Program Managers or similar technical organizations.
- Demonstrated success leading complex programs across engineering, operations, and business organizations.
- Experience building and scaling operational governance and executive business rhythms.
- Strong executive communication and stakeholder management skills.
- Proven ability to influence senior technical and business leaders without direct authority.
- Experience developing KPI frameworks, operational metrics, and executive reporting.
- Ability to manage multiple competing priorities in a fast-paced, rapidly evolving environment.
Preferred Qualifications
- Master’s degree in Computer Science, Engineering, Business Administration, or related discipline.
- Experience with cloud infrastructure, AI/ML infrastructure, GPU operations, HPC, or hyperscale platforms.
- Experience leading repair operations, fleet management, infrastructure operations, or service reliability programs.
- Familiarity with NVIDIA, AMD, GPU lifecycle management, or large-scale hardware deployments.
- Experience working closely with Software Engineering, SRE, and Infrastructure Operations teams.
- Experience building automation, reporting platforms, telemetry solutions, or operational analytics.
- PMP, Scrum Master, SAFe, ITIL, or equivalent certifications are a plus.
What You’ll Bring
- Exceptional program leadership and execution skills.
- Strong operational mindset with a focus on scale and continuous improvement.
- Ability to simplify complex technical and operational challenges into executable plans.
- Excellent communication skills with the ability to influence at all organizational levels.
- Passion for building high-performing teams and developing future leaders.
- Customer-first mindset with a relentless focus on reliability and operational excellence.
Why Join Us?
Oracle Cloud Infrastructure is transforming cloud computing with industry-leading AI infrastructure and distributed cloud technologies. You will have the opportunity to lead a growing organization responsible for some of Oracle’s most strategic AI infrastructure programs while helping shape the future operating model for Fleet Health and Repair Operations.
If you’re passionate about leading teams, solving complex operational challenges, and building world-class technical program management organizations, we’d love to hear from you.
Disclaimer:Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $120,300 to $264,100 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - M3