Senior Customer Engineer

Skip to content Back to CareersRemote, Canada Senior Customer Engineer Beware of recruitment fraud: Collibra will never ask candidates for payment or personal information through text messages or social media (e.g., WhatsApp). The Collibra Talent Acquisition team does not request or require details like bank account numbers, tax forms or credit card information during the recruitment process. All official communication comes from our company domain (@collibra.com), and job postings can be verified on collibra.com/careers. Joining Collibra’s Customer Engineering team We’re shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. We are building a team of exceptional people to help us deliver on that promise. As a Senior Customer Engineer, you are the guiding force behind bringing Collibra's product and vision to customers and prospects. Customer Engineers establish knowledgeable and trusted relationships from day one and serve as thoughtful technical advisors. You will be responsible for the technical relationship with the customer throughout the entire customer journey both pre and post sale. You will fill an essential and highly respected role in the sales organization at Collibra. Senior Customer Engineers at Collibra are responsible for Mapping solutions to value across large and dynamic organizations, bridging both business and technical requirements. Participating in discovery and driving qualification of new opportunities Preparing and conducting product demonstrations, highlighting how Collibra’s Platform can support our Enterprise customer’s needs. Advising and supporting customers’ technical stakeholders to accelerate Collibra adoption and value realization, i.e. be the primary point of contact for technical and product related queries  Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values.  Building and maintaining strong relationships by acting as a reliable technical subject matter expert for existing customers. This is to ensure product adoption, increase customer satisfaction, and drive renewals. Preparing and providing input for functional and technical sections of RFPs/RFQs. Supporting sales and marketing activities, webcasts, field enablement, and asset creation. Provide advice and feedback to product management and engineering to enhance our offerings. You have 5+ years in a Sales or Customer Engineering or Sales Consulting role. Experience in Sales or Customer engineering in Enterprise land and expand motions. Broad knowledge of data governance, data catalog, data quality, and data privacy platforms required. Experience should include a broad range of disciplines including value-based selling, cost-benefit analysis and ROI analysis, process and project management. Broad experience as a Data Management practitioner in the areas of cataloging, integration, data quality, data and/or enterprise architecture, have set up and/or participated in governance boards. Experience with the leading PaaS providers, Data Lakes, Databases, and Integration platforms. A bachelor’s degree or equivalent related working experience is required. This position is not eligible for visa sponsorship. You are An effective communicator A sales- and customer- focused self-starter with enthusiasm, flexibility, motivation and curiosity A trusted partner to customers, helping them solve complex challenges through thoughtful technical solutions. A collaborative team-player who enjoys working across teams to drive results Confident in dispensing knowledge to a highly skilled and experienced audience. Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region. Excited about continuous learning and development, and demonstrates the ability to thoroughly understand business needs and align them with technical capabilities. Willing to...