Business Analyst 1

Waco, TXFull-timePosted Jul 20, 2026

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

  • We serve faithfully by doing what's right with a joyful heart.
  • We never settle by constantly striving for better.
  • We are in it together by supporting one another and those we serve.
  • We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Business Analyst 1 performs activities to help systems, applications and reporting that are essential to core business processes.

Essential Functions of the Role

  • Coordinates and facilitates process improvement initiatives, new product implementations as well as system upgrades from administrative and other idea source areas.
  • Meets with department subject matter experts and judgment makers to gather and develop operational requirements for the purpose of improving on general business processes and document business requirements.
  • Facilitates business workgroups for the purpose of enhancing business processes, operations and information process flow.
  • Diagnoses problems and find solutions to meet user requirements.
  • Examines and knows business problems for the unit.
  • Analyzes user requirements, procedures and problems to automate processing or to improve existing processes.
  • Acts as a liaison between business owners, end users and the information systems solution team.
  • Develops, documents and provides ongoing management of the department standard operating procedures relative to maintaining and helping department applications and systems.
  • Ensures that business requirements are traceable and testable. Accountable for sharing and incorporating organizational best practices into business applications.
  • Utilizes internal and external sources to collect information and create written reports and visual representations for presentation and dissemination.

Key Success Factors

  • Bachelor’s degree in Business, Health Information Management, or Finance preferred; or equivalent combination of education and experience in healthcare or managed care operations, prescription benefit management (PBM) and/or business processes
  • Experience in business or quality testing and the ability to make effective business conclusions
  • Experience in medical billing and claims denials strongly preferred
  • Able to identify, document and help implementation of efficient business solutions
  • Proficient with PC-based systems including: Microsoft Excel, Access, PowerPoint, and the ability to learn new information systems and software programs

     

  • Excellent data and problem-solving skills
  • Proficient verbal and written communication skills
  • Excellent business and technical writing skills
  • Able to work well within a team environment and on separate projects

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

  • EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
  • EXPERIENCE - 2 Years of Experience

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