On 2347 - Senior Lead - Facility & Maintenance

Skip to main content Skip to main menu Skip to user menu On 2347 - Senior Lead - Facility & Maintenance Employer On Location Shanghai Closing date 28 Jul 2026 View more categoriesView less categories Function Operations Level Senior Manager Apply on website Save jobClick to add the job to your shortlist You need to sign in or create an account to save a job. Send job Job Details Company Job Details As the Senior Lead - Facility & Maintenance, APAC, your mission is to share knowledge and provide high-level support to others while leading complex, high-impact facilities projects and initiatives across the region. You will own the strategic and operational management of our retail spaces, ensuring premium execution, optimal performance, and deep sustainability integration. In this role, you will navigate the delicate balance between being entrepreneurial and adhering to established routines-driving continuous innovation in our spaces while maintaining the necessary structure, compliance, and stability for On's success. You will harness various perspectives from cross-functional stakeholders, foresee operational and compliance risks before they arise, and confidently make strategic trade-offs when necessary. We are looking for a collaborative, high-level leader with exceptional critical thinking skills, strong emotional intelligence, and a proven track record of bridging operational and cultural gaps in a highly dynamic, multi-market environment.Your Mission1. Facility Operations & Retail Experience Excellence• Premium Standard Leadership: Ensure all regional retail spaces operate at an exceptional, premium level, enhancing customer and team experiences through high-quality maintenance, infrastructure, and brand alignment.• Operational Problem Solving: Oversee daily preventive and corrective maintenance programs, identifying root causes of complex issues and establishing structured workflows to minimize downtime.• Performance Analytics & Reporting: Track maintenance trends, operational risks, and key efficiency metrics using systems like ServiceChannel to provide high-level strategic reports and actionable recommendations to leadership.• High-Impact Capital Improvements: Strategically direct "light renovations" and upgrades across the region, balancing creative, brand-aligned enhancements with rigorous CAPEX budgeting, forecasting, and cost controls. 2. New Store Openings (NSO) & Lifecycle Management• End-to-End Handover Excellence: Lead the end-to-end facility readiness process for complex new store openings, establishing seamless, standardized transition workflows from Retail Construction, Facilities, Store Operations.• Lifecycle Design & Feedback: Collaborate with design and construction teams to review store layouts, providing advanced feedback to optimize long-term maintenance efficiency, energy performance, and material durability.• Utility & Infrastructure Setup: Standardize long-term utility setups and monitoring frameworks for new stores, optimizing initial consumption and long-term cost-efficiency.• General Contractor & IFM Governance: Oversee General Contractors during handovers and manage International Facilities Management (IFM) partners to ensure flawless store acceptance. 3. Vendor & Budget Management (OPEX & CAPEX)• Strategic Financial Stewardship: Strategically manage regional OPEX and CAPEX budgets, utilizing data-driven forecasting tools to optimize spending and confidently navigate financial trade-offs.• Regional Sourcing Strategy: Develop and execute a comprehensive regional vendor sourcing and procurement strategy, negotiating high-impact contracts with regional partners and IFM providers to ensure competitive pricing and premium service.•...