Operations Supervisor - Weekends Overnight
Shift: Friday, Saturday and Sunday's 6pm to 5am
About the Role
As Supervisor, E-Fulfillment, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network.
What You’ll Do
Manage the workflow of several departments in conjunction with individual department supervisors
Develop and maintain accuracy standards to ensure unit inventory integrity
Align with business partners to resolve issues and ensure efficient service
Ensure dynamic staffing to meet company goals
Effectively manage staff to meet productivity and cost goals
Evaluate and track level of service and accuracy standards
Leads direct reports to achieve unit goals by Kohl's policies and practices
Increase associate engagement by developing and communicating a clear vision
Maintain open communication, set clear objectives and remove barriers
Develop an effective staff through coaching and performance feedback
Must Have Skills
Strong people management skills with the ability to coach, motivate, and hold teams accountable
Demonstrated leadership capabilities, including leading by example and supporting team development
Ability to effectively manage performance, expectations, and day-to-day priorities
Ability to analyze data, identify trends, and drive operational improvements
High attention to detail with a strong focus on accuracy, controls, and compliance
Effective communication skills, both written and verbal
Ability to work cross-functionally and build productive working relationships
Comfortable operating in a fast-paced, high-volume environment
Nice to Have Skills
Experience in retail, eCommerce, or omnichannel operations
Experience building and supporting teams
Experience Requirements
Direct experience includes hands-on responsibility for operational execution
Relevant experience may include roles in operations, retail leadership, logistics, or analytical positions where accountability, performance management, and operational metrics were key responsibilities