This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a DesignOps - Especialista I based in Brazil.
This role is an opportunity to shape and scale design operations within a large digital ecosystem.
The position focuses on improving how design teams collaborate, operate, and deliver impactful products.
You will act as a bridge between design, technology, product, and strategy teams, ensuring efficient workflows and strong user-centered practices.
The role combines operational excellence, design culture development, governance, and innovation through emerging technologies.
You will help establish processes, metrics, and tools that enable designers to work more effectively and strategically.
Working in a collaborative and remote environment, you will contribute to building a mature design organization focused on quality, efficiency, and business impact.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a DesignOps - Especialista I based in Brazil.
This role is an opportunity to shape and scale design operations within a large digital ecosystem.
The position focuses on improving how design teams collaborate, operate, and deliver impactful products.
You will act as a bridge between design, technology, product, and strategy teams, ensuring efficient workflows and strong user-centered practices.
The role combines operational excellence, design culture development, governance, and innovation through emerging technologies.
You will help establish processes, metrics, and tools that enable designers to work more effectively and strategically.
Working in a collaborative and remote environment, you will contribute to building a mature design organization focused on quality, efficiency, and business impact.
Accountabilities:
- Create and manage onboarding and offboarding journeys for designers, ensuring a consistent and engaging team experience.
- Map team capabilities, identify development opportunities, and organize training sessions, mentorship programs, and knowledge-sharing initiatives.
- Act as a connection point between Design, Strategy, and Design Systems teams by managing contribution processes, adoption practices, and design governance.
- Promote DesignOps culture across design, technology, product, and other business areas through workshops, events, and community initiatives.
- Plan and facilitate collaborative sessions, research activities, workshops, and internal events that strengthen team alignment.
- Build and maintain knowledge architectures, repositories, documentation standards, and operational guidelines.
- Analyze and optimize end-to-end design workflows, identifying bottlenecks and implementing improvements from discovery through delivery.
- Introduce automation opportunities to reduce repetitive tasks and improve team efficiency.
- Manage the design tools ecosystem, including governance, integrations, licenses, and responsible adoption of AI-powered solutions.
- Support budget planning and management for design tools, software subscriptions, external agencies, and operational needs.
- Develop dashboards and operational metrics that demonstrate design efficiency, quality, and business impact.
- Communicate the value of design through executive presentations, success cases, and data-driven insights.
- Bachelor’s degree in Design, Technology, Communication, or a related field.
- Previous experience in DesignOps, design leadership operations, or similar roles within technology companies, agencies, e-commerce, or digital product environments.
- Strong understanding of design processes, product development workflows, and collaboration models between design, engineering, and product teams.
- Ability to think systemically and understand the broader impact of changes to tools, processes, and operational structures.
- Strong communication, negotiation, and stakeholder management skills, including the ability to interact with senior leaders and executives.
- Experience managing design tools, licenses, budgets, and operational resources.
- Ability to lead change management initiatives and evaluate emerging technologies, including generative AI solutions.
- Experience creating metrics, dashboards, documentation frameworks, and governance practices.
- Strong organizational skills with the ability to manage multiple priorities and collaborate with diverse teams.
- Comprehensive medical and dental insurance coverage.
- Medication assistance and healthcare support programs.
- Telemedicine services and second medical opinion support.
- Free psychotherapy sessions and wellness programs.
- Meal allowance or local restaurant benefits, depending on work model.
- Food allowance and holiday food benefits.
- Home office support for remote and hybrid work arrangements.
- Access to gyms, fitness studios, and wellness partnerships.
- Pet health plan options.
- Birthday day off and employee discounts on products.
- Travel and accommodation support programs.
- Childcare assistance, educational support, and family-focused benefits.
- Extended parental leave programs.
- Transportation assistance and parking benefits for eligible work models.
- Life insurance and financial protection programs.
- Private pension plan and payroll loan options.
- Opportunities for professional growth and career development.
- Remote work flexibility.
The DesignOps Specialist will be responsible for strengthening design operations by improving processes, fostering collaboration, managing tools and resources, and enabling a scalable design practice across the organization. The role requires a strategic mindset, strong communication skills, and the ability to connect people, processes, and technology.
Requirements:
The ideal candidate is a DesignOps professional with experience improving design team operations, implementing scalable processes, and influencing cross-functional stakeholders. They should combine operational expertise with strong communication, strategic thinking, and adaptability in a technology-driven environment.