At Jabil, quality is at the heart of everything we do. As an Experience Quality Engineer, you will play a key role in ensuring our manufacturing processes consistently meet customer expectations and industry standards. You will partner with cross-functional teams, suppliers, and customers to drive continuous improvement, resolve quality issues, and support the delivery of high-quality products.
This role is ideal for a proactive problem-solver who enjoys working in a dynamic manufacturing environment and is passionate about process improvement and operational excellence.
What You Will Do
Develop, maintain, and improve Quality Assurance plans, control plans, and process documentation.
Support new product introductions, process development, and manufacturing implementation activities.
Evaluate inspection methods and create inspection instructions and quality standards.
Analyse quality data and trends to identify opportunities for improvement and defect prevention.
Lead corrective and preventive action (CAPA) activities and ensure effective problem resolution.
Investigate customer, supplier, and internal quality concerns and coordinate follow-up actions.
Partner with suppliers to improve product and process quality.
Support internal and external audits and ensure compliance with ISO, GMP, and customer requirements.
Provide technical quality expertise to manufacturing, engineering, and other business functions.
Deliver quality-related training and promote quality awareness throughout the organisation.
Act as a key contact for customers regarding quality-related topics.
Participate in continuous improvement initiatives using quality tools and methodologies.
Support statistical process control (SPC) activities and monitor manufacturing performance.
Ensure compliance with company policies, safety regulations, and security requirements.
What We Are Looking For
Bachelor's degree in Engineering, Quality Management, Manufacturing, or a related technical field.
Minimum 2 years of experience in a Quality Engineering, Manufacturing Engineering, or similar role.
Strong analytical and problem-solving skills.
Experience with root cause analysis and corrective action methodologies (8D, 5 Why, Fishbone, etc.).
Good understanding of quality systems and quality management principles.
Effective communication skills and the ability to collaborate across teams.
Proficiency in Microsoft Office applications.
Fluency in English
Preferred Qualifications
Experience in electronics, automotive, medical device, or manufacturing environments.
Knowledge of ISO 9001, ISO 13485, GMP, or other regulated quality systems.
Familiarity with quality tools such as SPC, FMEA, Control Plans, MSA, and Lean Six Sigma.
Experience working directly with customers and suppliers on quality-related matters.
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Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation
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