Head of Digital Operations & Engineering

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Digital Operations & Engineering based in United States.

This senior leadership role sits at the intersection of digital operations, engineering excellence, and large-scale service delivery across a complex, multi-stakeholder environment. You will define and drive the operational strategy for digital engineering teams, ensuring stable, scalable, and secure execution of digital services across North America. The position plays a critical role in improving reliability, accelerating delivery, and aligning technical execution with broader business and infrastructure goals. You will lead cross-functional collaboration across engineering, operations, manufacturing, and quality teams to streamline processes and strengthen end-to-end performance. Acting as a senior escalation point, you will also guide resolution of complex technical and operational challenges while shaping long-term digital roadmaps. This is a high-impact leadership opportunity to build and scale operational excellence within a mission-critical, technology-driven environment.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Digital Operations & Engineering based in United States.

This senior leadership role sits at the intersection of digital operations, engineering excellence, and large-scale service delivery across a complex, multi-stakeholder environment. You will define and drive the operational strategy for digital engineering teams, ensuring stable, scalable, and secure execution of digital services across North America. The position plays a critical role in improving reliability, accelerating delivery, and aligning technical execution with broader business and infrastructure goals. You will lead cross-functional collaboration across engineering, operations, manufacturing, and quality teams to streamline processes and strengthen end-to-end performance. Acting as a senior escalation point, you will also guide resolution of complex technical and operational challenges while shaping long-term digital roadmaps. This is a high-impact leadership opportunity to build and scale operational excellence within a mission-critical, technology-driven environment.

Accountabilities:

• Define and implement the operational vision, standards, and processes for digital engineering and operations teams to improve reliability, speed, and consistency of delivery.
• Set strategic priorities, performance goals, and accountability frameworks to ensure effective service delivery and operational excellence across North American operations.
• Lead the design and scaling of an efficient operational model while remaining engaged in hands-on execution when required.
• Act as a senior escalation point for complex digital and engineering issues, overseeing risk management, incident resolution, and corrective action planning.
• Develop and maintain engineering and digital execution roadmaps across enterprise platforms, manufacturing systems, and connected digital ecosystems.
• Lead and mentor multi-disciplinary engineering teams, fostering collaboration, capability development, and continuous improvement.
• Partner with regional and global stakeholders to align digital operations with enterprise strategy and ensure seamless cross-functional integration.

Requirements:

• 15+ years of experience in digital engineering, IT operations, or technology platform leadership roles in complex enterprise environments.
• Proven experience leading cross-functional teams, with at least 5+ years in a senior management or director-level capacity.
• Strong background in building, scaling, or transforming operational organizations in global or multi-region contexts.
• Deep understanding of digital systems, engineering operations, and service delivery in large-scale, mission-critical environments.
• Experience working across infrastructure-intensive industries such as energy, industrial systems, or data-driven operations is highly valuable.
• Strong leadership, communication, and stakeholder management skills with the ability to influence executive-level decision-making.
• Ability to balance strategic vision with operational execution in fast-paced, high-complexity environments.

Benefits:

• Competitive executive-level compensation package aligned with experience and seniority.
• Comprehensive health, dental, vision, and retirement benefits.
• Flexible remote work arrangements across Canada with global collaboration exposure.
• Paid time off and supportive work-life balance policies.
• Access to continuous learning, leadership development, and technical training programs.
• Opportunity to work on large-scale digital transformation initiatives within critical infrastructure environments.
• Inclusive and collaborative culture focused on innovation, engineering excellence, and continuous improvement.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1