Analyst, Production Management

Skip to main content - DescriptionWe’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.Position SummaryThis position supports the Production team in meeting our regional or client goals. They are primarily responsible for the ongoing analysis, tracking of KPIs, and interpretation of data that is crucial to maintaining and exceeding our production goals, quality, and ensuring all KPIs are on track for achieving objectives through the most efficient use of resources. This individual will work closely with all Production team members across clients and regions. The position will use data to determine strengths and opportunities for improvement in operations. The position will develop and effectively communicate suggestions at client and regional levels so the Production Team can make informed decisions.Primary Job Duties and Responsibilities Research, track, and monitor client or regional commitments, goals, and expectationsCollect data from numerous sources, clean data, and analyze data to identify trendsUse data and analysis to predict issues before they ariseProvide team with actionable insights and analysis reports based on data to support decision-making effortsMonitor performance KPIsRespond promptly to inquiriesRequired Qualifications0 to 2 years of prior relevant experienceAbility to recognize, evaluate and solve complex problems - especially using data visualizationAdept with technology and advanced skills in tools for analysis, particularly PowerBI and MS Excel MSProven ability to execute against cross functional and operational initiatives or multiple projects simultaneouslyProven project management expertiseExcellent verbal and written communication skillsFluently speak, read, and write EnglishUnderstanding of key metrics and best practices for reporting / metric developmentProven ability to prioritize with a team and advocate for priorities with other teamsDemonstrates competency in technology applications related to business and clinical functions and in process improvement methodologies.Preferred QualificationsExperience in resource or capacity managementReputation of doing what it takes to get the job done while ensuring strong interpersonal relationships; puts the interests of the organization ahead of personal interestsExperience in a large, complex and healthcare / healthcare technology organizationAbility to balance strong business capabilities and high business ethics with a commitment to clinical and service excellenceEducationHigh school diploma or equivalentBachelor's degree preferredAnticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$21.10 - $40.90This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.This full‑time position is eligible for a comprehensive benefits...