Technical Project Manager

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

Amazon Travel and Events is seeking a Technical Project Manager to drive integrated delivery across multiple workstreams for a strategic initiative migrating Amazon's event planning ecosystem from fragmented legacy systems to a conversational AI platform. The project spans Engineering, Operational Readiness, and Change Management workstreams with a phased global rollout. This role does not manage people or lead other Project Managers. Instead, it serves as the connective tissue between workstream leads, ensuring dependencies are tracked, gaps are surfaced early, and delivery stays on track across the full project lifecycle. The ideal candidate builds deep understanding of each workstream, maintains a single integrated view of progress, and actively drives resolution rather than passively reporting status.

What your day-to-day will look like:

• Project & Workstream Comprehension

Develop a deep understanding of the project, including its purpose, phased rollout strategy, financial drivers, and the legacy systems it replaces. Understand each workstream at a detailed level including Engineering (platform build, sprint planning, feature delivery timelines, technical dependencies), Operational Readiness (data collection, process documentation, SOP development, pilot site preparation, training coordination), and Change Management (stakeholder engagement, communications strategy, service partner coordination, advisory group management).

Understand how workstreams interconnect, such as how training depends on SOPs, SOPs depend on feature completion, and feature completion depends on operational data collection. Quickly absorb complex project context and speak credibly about each workstream's deliverables, risks, and dependencies without needing to own the content.

• Analytical & Gap Management

Identify what is missing, blocked, or at risk across all workstreams. Apply a requirements traceability mindset, understanding how deliverables connect across Engineering, Operational Readiness, and Change Management. Map dependencies and flag upstream and downstream impacts before they become blockers. Document how workstreams interconnect and where handoffs break down through process mapping.

• Cross-Functional Coordination & Delivery

Integrate multiple workstreams into a single coherent view and maintain integrated timelines. Facilitate alignment between technical and non-technical stakeholders. Run weekly gap reviews and drive resolution rather than simply reporting on status. Manage go/no-go decision frameworks, phased rollout coordination, and production cutover planning.

• Stakeholder Communication

Translate between engineering language and operational and business language. Create consolidated status reporting and decision packages for senior leadership. Prepare clear context and recommended actions rather than data dumps. Present risk and mitigation options with confidence.

• Proactive Delivery Mindset

Go beyond documenting and analyzing by actively chasing, escalating, and holding workstream leads accountable. Develop and own mitigation plans, not just risk registers. Ask "what haven't we thought of?" rather than waiting for blockers to surface. Establish cadences while remaining adaptable to shifting priorities and ambiguity.

Required Qualifications:

• Bachelor's Degree in a relevant field or equivalent work experience.
• 5+ years of experience in project management, program delivery, or project coordination.
• Demonstrated experience coordinating phased technical product launches with multiple concurrent workstreams.
• Proven ability to rapidly learn complex project domains and understand technical, operational, and change workstreams at a working level.
• Experience working in environments where workstream leads manage delivery activities alongside their regular responsibilities.
• Strong working knowledge of Microsoft Office applications and project management tooling.
• Excellent written and verbal communication skills, with the ability to create consolidated decision packages for senior leadership.
• Strong analytical and gap identification skills with a requirements traceability mindset.
• Ability to facilitate cross-functional alignment and drive resolution of blockers.

Preferred Qualifications:

• Project Management Professional (PMP), PRINCE2, or Agile Scrum certification.
• Experience with dependency mapping tools and integrated project scheduling.
• Previous experience supporting multi-workstream technology migrations or platform launches.
• Familiarity with change management frameworks and operational readiness planning.
• Experience with Asana, Smartsheet, or similar project management tools.
• Experience translating between technical and business stakeholders.
• Proven track record of proactive delivery and accountability management.

Location: Onsite

Additional Requirements: Occasional travel may be required for pilot site coordination. Must comply with Amazon's return to office policy of being in the office 5 days a week.

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we are collectively shaping a brighter way — for our clients, ourselves, and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

116,900.00 – 143,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Arlington, VA

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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