Software Engineer II

Position Overview 

As a Software Engineer II at Diligent, you’ll play a hands-on technical role building and operating the core services that power the Diligent One Platform. Our team owns its services end to end — from architecture and implementation through deployment, monitoring, and on-call support. If you care deeply about what you ship and want real ownership over production systems, you’ll fit right in. 

We build secure, scalable, event-driven microservices using TypeScript on AWS, and we treat infrastructure as a first-class concern. You’ll work alongside a tight-knit team that values engineering rigor, iterative delivery, and responsible use of AI tooling to move faster without cutting corners. 

Key Responsibilities 

• Design and implement secure, scalable backend services using AWS serverless technologies (Lambda, SQS, API Gateway), with a strong emphasis on event-driven patterns, observability, and operational simplicity. 

• Own your services in production — participate in on-call rotations, monitor system health, and proactively address reliability and performance issues. 

• Build and maintain infrastructure as code using AWS CDK, and champion CI/CD best practices that support continuous, low-risk delivery to production. 

• Design and document well-structured RESTful APIs, collaborating with consuming teams to ensure contracts are clear, versioned, and reliable. 

• Write thorough automated tests — unit, integration, and end-to-end — as a first-class part of delivery, not an afterthought. 

• Contribute to architectural discussions and technical design with pragmatism and clarity; document decisions so the whole team can build on them. 

• Use AI tools to accelerate coding, debugging, testing, and research — always applying judgment and validating outputs. 

Required Experience & Skills 

• 2–4 years of professional software engineering experience in an agile, backend-focused environment. 

• Backend fundamentals: Solid understanding of how backend systems are structured — request lifecycles, data persistence, error handling, and writing readable, maintainable code. Comfortable with Node.js/TypeScript and SQL databases. 

• API design principles: Understands what makes an API well-designed — clear contracts, consistent error responses, appropriate versioning, and security considerations. Practical REST experience required. 

• Testing mindset: Understands the value of different test types (unit, integration, end-to-end) and writes tests as part of normal development — not as a separate phase. 

• Cloud awareness: Has worked in a cloud environment (AWS preferred) and understands core concepts like managed services, scalability, and infrastructure ownership. Hands-on experience with specific services is a plus, not a prerequisite. 

• CI/CD fundamentals: Understands the principles of continuous integration and delivery; has worked in a team that ships to production frequently and safely. 

• Infrastructure as code concepts: Familiar with the idea of defining infrastructure declaratively; prior exposure to CDK, Terraform, or similar tools is welcomed but not required. 

• AI Tooling: Uses AI tools to boost productivity; understands prompt engineering basics and evaluates AI outputs critically. 

• Ownership mindset: Takes responsibility for what they build — follows through from implementation to deployment, monitoring, and iteration. 

Nice to Have 

• Hands-on experience with AWS serverless services (Lambda, S3, SQS, DynamoDB). 

• Practical experience with infrastructure as code tools (AWS CDK preferred, Terraform, or similar). 

• Familiarity with event-driven architecture and platform patterns (e.g. event buses, pub/sub, message routing — AWS EventBridge or similar). 

• Experience with identity or entitlement systems (OAuth 2.0, SCIM, OIDC). 

• Familiarity with MCP (Model Context Protocol) or AI-integrated backend services. 

• Prior work in multi-tenant SaaS platform services. 

Pay Range$90,000—$107,000 CAD

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. 

At Diligent, we're building the future with people who think boldly and move fast.  Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking.  Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity.  The future belongs to those who keep learning, and we are building it together.  At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

 

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

 

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.