This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Delivery Manager based in the United States.
This role offers the opportunity to lead the delivery of meaningful digital products by guiding teams from complex challenges and early concepts through successful execution. The Lead Delivery Manager will combine delivery expertise, product thinking, and consulting skills to help clients solve important business and user problems. You will define engagement structures, establish effective ways of working, and lead cross-functional teams through ambiguity toward measurable outcomes. This position requires a balance of strategic thinking, operational excellence, and strong relationship management with clients and internal teams. You will collaborate closely with designers, engineers, strategists, and stakeholders to build products that create real impact. This is an opportunity for an experienced delivery leader who thrives in innovation-focused environments and enjoys solving complex problems.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Delivery Manager based in the United States.
This role offers the opportunity to lead the delivery of meaningful digital products by guiding teams from complex challenges and early concepts through successful execution. The Lead Delivery Manager will combine delivery expertise, product thinking, and consulting skills to help clients solve important business and user problems. You will define engagement structures, establish effective ways of working, and lead cross-functional teams through ambiguity toward measurable outcomes. This position requires a balance of strategic thinking, operational excellence, and strong relationship management with clients and internal teams. You will collaborate closely with designers, engineers, strategists, and stakeholders to build products that create real impact. This is an opportunity for an experienced delivery leader who thrives in innovation-focused environments and enjoys solving complex problems.
Accountabilities:
- Define and implement delivery structures, processes, and team operating models that support successful client engagements.
- Lead project planning, estimation, prioritization, and execution while balancing scope, timelines, budgets, user needs, and business objectives.
- Guide cross-functional teams through product discovery, delivery, and adoption phases, helping transform ideas into valuable digital solutions.
- Build trusted relationships with senior client stakeholders by understanding their goals, challenges, constraints, and organizational context.
- Apply agile delivery practices to support iterative development, continuous improvement, and predictable outcomes.
- Identify, analyze, and mitigate project risks while proactively managing changes in scope, requirements, and priorities.
- Create collaborative team environments that encourage accountability, psychological safety, innovation, and continuous learning.
- Partner with product, design, and engineering teams to balance user needs, business goals, and technical considerations.
- Promote delivery quality by establishing best practices, accessibility standards, and processes that ensure inclusive, high-quality software solutions.
- Support teams in improving effectiveness, communication, and ways of working throughout the engagement lifecycle.
- Contribute to organizational learning by sharing knowledge, improving practices, and supporting the growth of delivery capabilities.
- Proven experience managing complex digital product delivery, software projects, or technology consulting engagements.
- Strong expertise in agile project management, including planning, execution, estimation, prioritization, and iterative delivery approaches.
- Experience leading cross-functional teams that include product, design, engineering, and strategy disciplines.
- Ability to understand and balance business objectives, user needs, and technical constraints throughout the product lifecycle.
- Strong experience identifying risks, managing ambiguity, and creating clear paths forward in complex environments.
- Excellent client-facing communication skills with the ability to build trust and influence senior stakeholders.
- Experience fostering collaborative team environments focused on accountability, learning, and continuous improvement.
- Strong problem-solving, analytical thinking, and organizational skills.
- Ability to promote quality standards, accessibility practices, and user-centered product development.
- A curious, adaptable mindset with a passion for learning new industries, technologies, and approaches.
- Experience in life sciences, pharmaceuticals, healthcare, or AI-enabled products is a plus.
- Candidates located in Chicago or with experience working in distributed teams are especially encouraged to apply.
- Competitive annual salary ranging from $156,000 to $185,000, plus incentive compensation opportunities.
- Remote-first work environment with distributed teams across multiple regions.
- Employee Stock Ownership Program (ESOP), providing employees with company ownership benefits.
- Quality health insurance and medical travel benefits.
- Generous paid time off and paid parental leave.
- Up to 12 weeks of paid FMLA leave for qualifying life events.
- 401(k) plan with employer matching.
- Professional development support, including learning and growth resources.
- Home office improvement benefits and renewable energy support programs.
- Company retreats, quarterly gatherings, and opportunities to connect with colleagues.
- Opportunity to work on impactful digital products across industries including healthcare, manufacturing, logistics, and technology.
The Lead Delivery Manager will oversee complex digital product engagements, ensuring teams are aligned, delivery is successful, and client outcomes are achieved through effective planning, collaboration, and execution.
Requirements:
The ideal candidate is an experienced delivery leader with strong agile expertise, product management knowledge, and the ability to guide teams and clients through complex digital initiatives.