NPI Operations Program Manager

**Summary:** Meta's hardware organization is seeking an experienced New Product Introduction (NPI) Operations Program Manager to lead complex, large-scale hardware programs from early development through mass production. In this role, you will serve as the operational backbone for NPI programs, driving cross-functional alignment across engineering, supply chain, contract manufacturing, quality, and logistics to ensure products launch on time, within cost, and at the required quality bar. You will apply deep NPI expertise to shape program strategy, resolve manufacturing readiness risks, and establish scalable processes that improve how Meta brings consumer hardware products to market. **Required Skills:** NPI Operations Program Manager Responsibilities: 1. Lead end-to-end NPI program operations for consumer hardware products, spanning prototype builds through mass production ramp, ensuring milestone readiness across engineering, manufacturing, and supply chain functions 2. Define and own the integrated NPI master schedule, identifying critical path dependencies, build readiness risks, and mitigation strategies across contract manufacturing partners and internal teams 3. Drive manufacturing readiness reviews, build readiness gates, and production qualification milestones by coordinating cross-functional inputs from mechanical, electrical, firmware, and operations teams 4. Partner with contract manufacturing and supply chain teams to resolve yield, capacity, and component availability issues that could impact NPI build schedules or mass production ramp targets 5. Develop and maintain program dashboards and executive-level reporting that communicate NPI status, risks, and tradeoffs to leadership and cross-functional stakeholders 6. Establish and refine NPI operational processes, build playbooks, and lessons-learned frameworks to improve program execution efficiency and repeatability across hardware programs 7. Identify and drive resolution of cross-functional blockers involving tooling readiness, test coverage, regulatory certification, and factory qualification timelines 8. Collaborate with quality engineering and reliability teams to track and close open issues from DVT through PVT, ensuring product quality standards are met prior to mass production release 9. Leverage AI-integrated workflows and program management tooling to synthesize build data, track action items, and accelerate decision-making across distributed teams 10. Contribute to organizational NPI strategy by identifying systemic gaps in program execution and implementing interventions that improve overall hardware launch outcomes **Minimum Qualifications:** Minimum Qualifications: 11. 8+ years of experience in NPI program management or operations program management for consumer hardware products 12. Experience leading cross-functional hardware programs through full NPI lifecycle, including EVT, DVT, PVT, and mass production ramp phases 13. Experience managing contract manufacturing relationships and supply chain operations in the context of hardware product launches 14. Experience developing and communicating program status, risk assessments, and tradeoff recommendations to cross-functional stakeholders and leadership 15. Experience identifying manufacturing readiness risks and driving resolution across engineering, operations, and supply chain teams **Preferred Qualifications:** Preferred Qualifications: 16. Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies 17. Experience leading NPI programs for consumer electronics, wearables, or mixed reality hardware products at scale 18. Familiarity with factory qualification processes, test coverage strategies, and yield improvement methodologies in high-volume consumer hardware manufacturing 19. Demonstrated use of data analysis or AI-assisted tools to improve program visibility, build readiness tracking, or cross-functional decision-making 20. Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) 21. Experience building or standardizing NPI program management processes, templates, or operational frameworks across a hardware organization 22. Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) **Public Compensation:** $168,000/year to $234,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.