Manager, Hardware Sustaining Engineering

CloseGreenLakeMy servicesGreenLake AdministrationManage workspaceManage devicesHPE ResourcesHPE Support CenterHPE Developer CommunityHPE CommunitiesLegal & financialPrivacy statementCookiesTerms of useDo not sell or share my personal infoFinancial ServicesCloseHPE My AccountVisit hpe.comSign OutMy HPE AccountSign OutCloseHPE HomeGreenLakeProducts and SolutionsServicesCompanySupportDashboardApplicationsDevicesManage Skip to main content United StatesEnter location or LanguageClear textEnglish (United States) SelectedFrançais (Canada) Saved jobs(0) - Manager, Hardware Sustaining Engineering DescriptionManager, Hardware Sustaining Engineering  This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.Job Description:   Responsibilities:Provide direct and ongoing leadership for a team of 4 - 6 hardware sustaining engineers. Coach and mentor team members for high performance and career growth.Manage multiple concurrent failure analysis and design change projects. Manage priorities, allocate resources, track progress and drive to closure on schedule.  Engage with customers and support teams to review, investigate and resolve customer escalations related to HPE networking hardware.Author RCCA (Root cause / Corrective Action) and other hardware quality related reports. Present on RCCA and other HW Quality topics to customers and HPE stakeholders.Drive proactive quality improvement in new products and NPI processes through closed loop corrective actions and feedback into design teams.Collaborate with Supply Chain and Component Engineering to address component EOL (end-of-life) replacement, second source, and value engineering priorities.Collaborate with Manufacturing, CM (Contract Manufacturing) and ODM teams to resolve critical issues seen in manufacturing and ensure production hardware quality. Track team performance through regular engagement, one-on-one's and OKRs.Minimum Qualifications:Bachelor's degree in Electrical Engineering, Computer Science or equivalent.Experience in a hardware design or failure analysis role including 3+ years leading and managing a hardware engineering teamSkilled in coaching, team building and supporting career growth of team members.Experience in high-speed digital hardware design, test and de-bug.Expertise in hardware quality, failure analysis, root-cause/corrective action (RCCA),Demonstrated success in managing multiple concurrent programs and priorities and delivering results on schedule.Ability to interact and collaborate effectively with cross functional teams across multiple geographies. Excellent verbal and written communication skills and experience communicating with executive leadership and major customers.Preferred Qualifications:Master’s Degree in Electrical Engineering, Computer Science or equivalent.5 years or more in a team manager role with direct reports.Strong customer focus, and ability to act as "voice of customer" in driving HW quality, reliability and serviceability goalsFamiliar with schematic and FPGA design, PCB layout, and manufacturing processes flow.Experience working with CM and ODM partners across the world to investigate and remediate HW quality...