This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a GoHighLevel CRM & Automation Administrator based in South Africa.
We are looking for a technically skilled and proactive CRM & Automation Administrator to support business operations through the development and optimization of digital systems.
This role combines CRM management, marketing automation, workflow optimization, and technical troubleshooting to improve operational efficiency.
You will take ownership of automation infrastructure, customer journeys, integrations, and data organization across multiple platforms.
The position requires strong attention to detail, problem-solving skills, and the ability to work independently in a remote environment.
You will collaborate with stakeholders to streamline processes, enhance customer experiences, and maintain reliable digital workflows.
This is an opportunity to contribute to growing businesses by building scalable systems and improving day-to-day operations through technology.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a GoHighLevel CRM & Automation Administrator based in South Africa.
We are looking for a technically skilled and proactive CRM & Automation Administrator to support business operations through the development and optimization of digital systems.
This role combines CRM management, marketing automation, workflow optimization, and technical troubleshooting to improve operational efficiency.
You will take ownership of automation infrastructure, customer journeys, integrations, and data organization across multiple platforms.
The position requires strong attention to detail, problem-solving skills, and the ability to work independently in a remote environment.
You will collaborate with stakeholders to streamline processes, enhance customer experiences, and maintain reliable digital workflows.
This is an opportunity to contribute to growing businesses by building scalable systems and improving day-to-day operations through technology.
Accountabilities:
- Managing and optimizing GoHighLevel CRM infrastructure, including pipelines, Smart Lists, tags, segmentation strategies, and data accuracy.
- Building and maintaining marketing funnels, landing pages, automation workflows, drip campaigns, customer journeys, newsletters, and email templates.
- Designing and improving automated processes to increase efficiency, improve lead management, and enhance customer interactions.
- Supporting executive and client operations through calendar management, appointment scheduling, client communications, documentation, and administrative coordination.
- Configuring and maintaining integrations between platforms such as Jotform, GoHighLevel, WordPress, payment systems, and other operational tools.
- Troubleshooting workflow issues, integration failures, notification problems, website functionality concerns, and technical inconsistencies.
- Monitoring CRM performance, maintaining system reliability, and ensuring connected platforms operate effectively.
- Supporting social media operations by scheduling approved content, coordinating announcements, and assisting with publishing workflows.
- Collaborating with stakeholders to identify process improvements and implement scalable operational solutions.
- Minimum of 3 years of hands-on experience with GoHighLevel, including advanced automation workflows and CRM administration.
- Proven experience creating funnels, landing pages, campaigns, customer journeys, and automated marketing processes.
- Strong knowledge of CRM segmentation, tagging strategies, pipeline management, and data organization.
- Experience integrating Jotform with GoHighLevel and troubleshooting connected systems.
- Familiarity with WordPress website management, GoDaddy hosting, DNS configuration, and website troubleshooting.
- Experience with payment administration tools such as Stripe and scheduling platforms such as Acuity Scheduling.
- Proficiency with Google Workspace and project management tools such as Monday.com.
- Strong understanding of workflow optimization, system maintenance, and technical problem-solving.
- Excellent written and verbal English communication skills, with the ability to collaborate effectively with international teams.
- Strong organizational skills, attention to detail, autonomy, and the ability to manage priorities in a remote environment.
- Ability to work approximately 20 hours per week, Monday through Friday, with flexibility depending on client requirements and time zones.
- Competitive compensation rates.
- Weekly payment schedule.
- Remote work opportunity with flexible scheduling arrangements.
- Access to multiple open contractor opportunities.
- Free training and professional upskilling resources.
- Continuous support and guidance throughout engagements.
- Opportunity to join a collaborative international community.
- Exposure to diverse projects and global clients.
The role focuses on managing and improving CRM platforms, automation workflows, and operational processes while providing technical support across connected systems. Key responsibilities include:
Requirements:
The ideal candidate has strong experience managing CRM systems, automation platforms, and technical business operations, with the ability to independently solve problems and optimize workflows. Required qualifications include: