Advisory Presales Solution Consultant - AI Control Tower
Staines, United KingdomFull-timePosted Jul 20, 2026
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Advisory Presales Solution Consultant - AI Control TowerFull-timeEmployee Type: RegularRegion: EMEA - Europe, Middle East and AfricaWork Persona: FlexibleCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.Job DescriptionServiceNow is the AI control tower for business reinvention —and it all begins with workflows. We are a single platform that brings together any AI, any data, and any workflow, so you can completely transform how people work across every corner of your business. IT problems vanish before they appear. Operational systems alert and fix before a failure even happens. Customers receive answers before frustration sets in. Field service arrives on‑time, informed, and ready. And your people? They spend less time mired in busywork and more time doing what they were actually hired to do. That’s how you put AI to work for people. Take the complexity out of work ServiceNow helps organisations connect AI, data and workflows on one platform. Work works better for everyone across every corner of the business. Digital experiences that just work Our AI platform delivers apps that predict issues, automate processes and make time for people-powered innovation. Employees love it when work works better ServiceNow® was honoured to make the 2025 Fortune 500® World's Best Workplaces™ list. Our AI Platform delivers superior employee experiences for our teams, and it's ready to do the same for yours. Role Overview We are looking for an experienced Solution Consultant / Sales Engineer to join our UKI team, driving pre-sales strategy and technical solutioning for our AI Control Tower proposition — with a specific focus on AI Discovery and AI Observability. This is a high-visibility role at the intersection of AI governance, risk management, and enterprise technology, supporting customers as they seek to gain visibility, control, and assurance over their growing AI estates. You will work closely with Account Executives, Risk & Security specialists, and customer stakeholders (CISOs, Chief AI Officers, Risk and Compliance leaders) to demonstrate how our platform helps organisations discover, monitor, measure, secure and govern AI usage across the enterprise. What we are looking for A curious, credible, and commercially-minded Solution Consultant who can bridge the gap between AI innovation and enterprise risk — someone equally comfortable discussing agent observability with a technical architect as they are discussing AI risk exposure with a Chief Risk Officer. Key...