Manager 2, Business Operations & Analytics
Job Summary
This is a high-impact Business Operations & Analytics leadership role for someone who turns complex data into clear business action. The team will rely on this leader to improve reporting, strengthen data integrity, connect financial and performance insights, and help shape operational strategy. This role is ideal for a candidate who enjoys building scalable tools, partnering across functions, and mentoring teams to make faster, smarter decisions.Why This Role Matters
You will be the connective leader who brings data, process, and cross-functional partners together to improve visibility, forecast accuracy, and business execution. The role offers meaningful influence across strategy, operations, and team development without losing sight of practical day-to-day improvements.
Job Description
Responsibilities:
Create executive-ready operational and strategic reporting that helps leaders make faster, data-driven decisions.
Build and refine reporting tools, dashboards, and analysis processes that turn complex data into clear business insights.
Use operational data to uncover trends, identify gaps, and recommend opportunities to improve business results.
Connect budgetary, financial, and performance data to support planning, prioritization, and strategic adjustments.
Coach and mentor team members in analytical techniques, helping build a stronger data-driven culture.
Champion feedback on system performance and advocate for technology enhancements that improve business processes and the user experience.
Consolidate and connect data sources to strengthen the analytical foundation for key business decisions.
Translate management data into clear objectives, action plans, and operational performance improvements.
Streamline business processes and routines so the function operates with greater speed, consistency, and impact.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Business Operations, Business Processes, Data-Driven Decision Making, Data Insights, Operational PerformanceCompensation
Primary Location Pay Range: $121,967.60 - $182,951.40Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relevant Work Experience
7-10 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.