Technical Product Manager Sr - Customer Portal/Mobile App

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Product Manager Sr - Customer Portal/Mobile App based in United States.

This role offers the opportunity to shape the future of digital insurance experiences by leading customer-facing web and mobile platforms.
You will own the product vision, roadmap, and delivery strategy for innovative digital solutions that improve policyholder experiences.
Working closely with engineering, UX, business teams, vendors, and leadership, you will translate customer needs into impactful product capabilities.
The position combines strategic thinking, technical understanding, and hands-on product execution in a fast-paced environment.
You will influence product direction, optimize digital journeys, and drive measurable improvements through data-informed decisions.
This is an ideal opportunity for an experienced product leader passionate about creating seamless digital experiences at scale.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Product Manager Sr - Customer Portal/Mobile App based in United States.

This role offers the opportunity to shape the future of digital insurance experiences by leading customer-facing web and mobile platforms.
You will own the product vision, roadmap, and delivery strategy for innovative digital solutions that improve policyholder experiences.
Working closely with engineering, UX, business teams, vendors, and leadership, you will translate customer needs into impactful product capabilities.
The position combines strategic thinking, technical understanding, and hands-on product execution in a fast-paced environment.
You will influence product direction, optimize digital journeys, and drive measurable improvements through data-informed decisions.
This is an ideal opportunity for an experienced product leader passionate about creating seamless digital experiences at scale.

Accountabilities:

As a senior product leader, you will be responsible for defining product strategy, managing execution, and ensuring digital solutions deliver meaningful value to customers and the business. You will collaborate across teams to drive innovation, prioritize initiatives, and deliver high-quality customer experiences.

• Define and communicate product vision, strategy, and roadmap while creating alignment with leadership and key stakeholders.
• Own and manage the product roadmap for customer portal and mobile application experiences, balancing customer needs, business priorities, technical requirements, and operational constraints.
• Manage product backlogs by prioritizing features, resolving trade-offs, and ensuring teams focus on the highest-impact initiatives.
• Partner with engineering, UX, operations, business development, vendors, and cross-functional teams to successfully launch and enhance digital products.
• Develop clear product requirements, user stories, and specifications to support effective delivery and technical execution.
• Use customer research, usability insights, market analysis, and performance data to guide product decisions.
• Establish and monitor key product success metrics to measure adoption, engagement, and business impact.
• Communicate roadmap progress, product updates, and strategic decisions to internal stakeholders and customers.
• Mentor junior product managers and contribute to the continuous improvement of product management practices.
• Identify delivery risks, support resolution efforts, and ensure successful execution throughout the product lifecycle.

Requirements:

The ideal candidate brings strong product management experience, technical expertise, and the ability to lead complex initiatives while collaborating with diverse teams and stakeholders.

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field, or equivalent practical product management experience.
• 5+ years of experience in product management and/or product design.
• 5+ years of experience managing complex initiatives from concept through launch using established product management practices.
• Proven experience managing technical products, digital platforms, online services, or customer-facing applications.
• Experience defining product metrics, analyzing performance, and using data to guide product strategy.
• Experience managing the full product delivery lifecycle, from ideation and discovery through implementation and optimization.
• Strong understanding of web and mobile product experiences, including UX flows and customer journey design.
• Experience contributing to technical discussions and partnering effectively with engineering teams.
• Ability to build solutions from the ground up, including problem discovery, design, implementation, and ongoing improvement.
• Strong analytical and critical-thinking skills with the ability to make informed decisions in complex environments.
• Excellent stakeholder management skills with the ability to align teams and communicate effectively from individual contributors to executive leadership.
• Exceptional written, verbal, and presentation skills.
• Experience in the property and casualty insurance industry is preferred.

Benefits:

The position offers a competitive rewards package designed to support employees’ professional growth, financial goals, and overall well-being.

• Competitive compensation with salary ranges based on experience, skills, and location.
• Flexibility to work remotely from anywhere in the United States for eligible positions.
• Paid time off, including vacation, sick time, company holidays, and volunteer hours.
• Incentive bonus opportunities, including performance-based and referral programs.
• Medical, dental, vision, life, and pet insurance options.
• 401(k) retirement savings plan with company matching contributions.
• Professional development opportunities and education assistance.
• Career growth opportunities and internal advancement programs.
• Employee recognition programs and a collaborative work environment.
• Health and wellness resources, including mental health support, coaching services, and family care resources.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1