Patient Account Representative

Job Description:

This position will provide effective billing, problem solving and maintenance of financial computer records for all patients. Responsible for maintaining patient accounts. The incumbent follows protocol as it pertains to their clinic setting.

Essential Functions

• Bill patients' insurance companies both primary and secondary.
• Make and answer daily calls.
• Work daily ques to keep A/R Days, 90 Days Plus, and Bad Debt within Intermountain Goals.
• Verify insurance eligibility if appropriate.
• Verify claim acceptance or rejection from carriers and makes appropriate adjustments.
• Prepare and generates reports as appropriate.
• Manage AR Days and 90 Days. Work with leadership to improve efficiency and reduce waste.
• Participate in quality improvement initiatives.
   

Skills

• Patient Registration
• Reimbursement
• Electronic Medical Records (EMR)
• Medical Billing
• Computer Literacy

Minimum Qualifications

• Demonstrated effective communication and interpersonal relation skills.
• Demonstrated computer experience using word processing and data entry software
• Demonstrated ability to type 30 wpm, know 10 key by touch.
• Demonstrated basic coding knowledge.
• Demonstrated critical thinking and reasoning skills.
• Demonstrated customer service skills
• Demonstrated knowledge use of spreadsheets

Preferred Qualifications

• Insurance follow up experience in the medical setting.
• Hospital/Physician office experience involving use/knowledge of medical terminology.

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Physical Requirements

• Interact with others requiring the employee to communicate information.
• Operate computers and other office equipment requiring the ability to move fingers and hands.
• See and read computer monitors and documents
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Location:

Intermountain Health St Vincent Regional Hospital

Work City:

Billings

Work State:

Montana

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$18.85 - $25.61

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.