Senior UX Researcher

Back to jobsSenior UX Researcher CanadaApplyStackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels. What You'll Be Doing: Lead research strategy and execution across 3–4 product teams, running mixed-method studies (qualitative & quantitative) to tackle complex problem spaces Frame and scope ambiguous research problems, translating complex business questions into clear research plans with defined objectives and expected outcomes Go beyond delivering reports by facilitating workshops (e.g. ideation, solutioning) that translate validated findings into prioritized product requirements and tangible design solutions Act as a strategic partner to Product and Design stakeholders by proactively identifying research opportunities, challenging assumptions and representing the user perspective in trade-off discussions Contribute to product roadmaps by ensuring research findings shape both immediate development cycles and longer-term planning Build and maintain resources that enable stakeholders to run quality research independently; consult on and provide feedback on stakeholder-led research plans Identify and implement improvements to UXR tools and processes, including leveraging AI to create repeatable, scalable workflows that raise the quality and efficiency of research across the product org Collaborate with research-adjacent teams (e.g. Product Analytics, Product Marketing) to synthesize insights and avoid redundant work What You'll Bring to the Table 4–7 years of applied UX research experience, with a portfolio demonstrating research-informed decision-making and the ability to extract actionable insights from qualitative and quantitative data in complex technology spaces Proficiency across a broad range of qualitative and quantitative research methods, with experience running mixed-method studies and knowing when to apply each approach Hands-on experience integrating AI tools into your research workflow, whether for synthesis, analysis, recruiting, or other stages of the research process  Experience operating with autonomy across multiple product teams or squads and managing 1–3 concurrent studies with varying timelines and support models Excellent communication skills with a track record of tailoring insights and recommendations for diverse audiences, from product development teams to executive leadership Experience facilitating workshops (e.g. ideation, co-creation) and actively driving research findings into product decisions (not just awareness) Demonstrated ability to build relationships with cross-functional partners and coach them on research best practices and study design Familiarity with digital advertising, data privacy regulations (e.g. GDPR, CCPA), and evolving industry trends such as cookieless targeting or AI-driven optimization  Experience conducting UX research on AI-powered features or products (with an understanding of the unique challenges this entails) is a strong asset   StackAdapter's Enjoy: Highly competitive salary Retirement/ 401K/ Pension Savings globally Competitive Paid time off packages including birthday's off! Access to a comprehensive mental health care program Health benefits from day one of employment Work from home reimbursements Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto Robust training and onboarding program Coverage and support of personal development initiatives (conferences, courses, books etc) Access to StackAdapt programmatic courses and certifications to support continuous learning An...