At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Director, Software Development Engineering
Introduction to team:
The Core Order Management Platform (OMS) sits at the heart of Expedia Group’s Book-to-Trip experiences, powering how orders are created, orchestrated, fulfilled, and evolved across our global travel ecosystem. You will lead the next generation of this modular, workflow‑driven, resilient, and highly performant platform and a high‑impact engineering organization of 40–60 people.
In this role, you will:
- Own the Core OMS vision and strategy, defining and evolving a multi‑year technical and organizational strategy in partnership with Product, Architecture, and Operations.
- Shape a modular, API‑first, event‑driven architecture that supports rapid product innovation, new lines of business, and global scale.
- Lead the design and delivery of a workflow‑centric order orchestration layer using modern workflow engines and patterns (e.g., long‑running transactions, sagas, event sourcing) to ensure consistency and flexibility.
- Drive decomposition of legacy capabilities into well‑bounded domains and services with clear contracts, SLIs/SLOs, and guardrails, ensuring the platform is highly available, performant, observable, and cost‑efficient.
- Scale and lead a 40–60 person engineering organization through a team‑of‑teams model, setting clear outcomes and expectations, building hiring and succession plans, and fostering a culture of psychological safety, inclusion, high accountability, and continuous improvement.
- Drive engineering and operational excellence, raising the bar on design and code quality, testing, documentation, observability, release practices, and partnering with SRE/operations on robust incident management and learning loops.
- Define and track key platform and engineering metrics (e.g., availability, latency, throughput, correctness, unit cost, developer productivity) to guide priorities and trade‑offs.
- Lead through influence across BTT and Expedia Group, representing the OMS domain in cross‑functional forums, aligning roadmaps and dependencies, and communicating strategy, risks, and outcomes to senior leadership.
- Accelerate learning, modernization, and responsible AI/ML usage, championing modern development practices (CI/CD, trunk‑based development, automated testing, canary/blue‑green, feature flags) and safely integrating AI/ML‑enabled or rules‑based decisioning where it improves outcomes.
- Invest in talent development, creating clear growth paths and development plans for managers, tech leads, and ICs using Expedia Group’s refreshed technology role expectations.
Minimum Qualifications:
- 12+ years of professional software engineering experience building and operating large‑scale, distributed systems, including multi‑service or multi‑domain platforms.
- 5+ years of people leadership, including managing managers and leading organizations of 20+ engineers (ideally 40–60) across multiple teams.
- Bachelor’s Degree or equivalent experience; a technical degree is preferred.
- Proven technical leadership in architecture and delivery for transactional/order management, e‑commerce, payments, or similar mission‑critical platforms at scale, with deep experience in service‑oriented and event‑driven architectures.
- Familiarity with AI‑driven systems, tools, or workflows and applying AI/ML concepts to real‑world products.
Preferred Qualifications:
- Experience designing or operating Order Management Systems or core booking/fulfilment platforms in travel, e‑commerce, logistics, or payments.
- Hands‑on experience with modern workflow/orchestration engines and patterns for long‑running business processes.
- Background with cloud‑native platforms (e.g., container orchestration, service meshes, streaming platforms, managed databases) in a high‑scale environment.
- Experience leading globally distributed engineering teams and working across multiple time zones and cultures.
- Demonstrated success driving large‑scale modernization initiatives, such as domain‑driven decomposition of monoliths, platform consolidation, or migration to new architectures.
- Experience applying AI/ML or advanced analytics to improve platform reliability, efficiency, or decisioning in production systems.
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.