Role responsibilities
The Senior Operations Manager oversees operations and personnel for locations with approximately 465 truck units, ensuring business objectives and labor requirements are met. They are responsible for managing performance metrics, compliance with company processes, and customer relationship management.
Requirements
Candidates must have a high school diploma or GED, with an associate degree preferred. A minimum of four years of experience in an operations environment and three years of supervisory experience are required.
Key skills
Operations Management, Labor Management, Customer Management, Financial Management, Asset Management, Quality Management, Problem Solving, Communication, Leadership, Training, Development, Customer Service, Data Analysis, Time Management, Safety Compliance, Technical Experience
Keywords
Operations Management, Labor Management, Customer Management, Financial Management, Asset Management, Quality Management, Safety Compliance, Technical Training, Performance Management, Customer Satisfaction, Budgetary Forecasts, Cost Control, Vehicle Maintenance, Workflow Management, Data Analysis, Microsoft Excel, Fleet Management Software