JLL is seeking a Multi-Skilled Shift Technician for workplace management operations at a prestigious investment company's London HQ in the City
- Provides critical technical support across building systems and facilities
- Ensures seamless operations and exceptional workplace experience for occupiers
Key Responsibilities
Technical Maintenance & Operations
- Perform planned preventative maintenance and reactive repairs across electrical, mechanical, plumbing, HVAC, and fabric maintenance
- Conduct regular inspections of building systems and equipment to identify potential issues
- Respond promptly to building management system alarms and alerts
- Troubleshoot and resolve technical issues efficiently
- Maintain accurate records of all maintenance activities using computerized maintenance management systems
Building Services Management
- Monitor and optimize performance of critical building systems (lighting, heating, ventilation, air conditioning, power distribution)
- Conduct regular checks of plant rooms, riser cupboards, and mechanical equipment
- Support energy management initiatives by monitoring consumption and identifying efficiency improvements
- Coordinate with specialist contractors for complex repairs or statutory maintenance
Health, Safety & Compliance
- Ensure all work complies with health and safety regulations, client procedures, and JLL standards
- Conduct safety checks and assist with fire alarm testing and emergency lighting checks
- Maintain awareness of building emergency procedures and participate in emergency response protocols
- Complete risk assessments and method statements for maintenance tasks
Client & Occupier Support
- Provide excellent customer service to building occupiers
- Respond professionally to facilities requests and technical queries
- Work collaboratively with the workplace management team
- Participate in regular client meetings and service improvement initiatives
- Maintain visible presence throughout the facility with proactive problem-solving
Shift Operations
- Work rotating shift pattern including early mornings, late evenings, and weekend shifts
- Participate in handover procedures to ensure continuity between shifts
- Respond to out-of-hours emergencies as part of on-call rota
- Maintain high standards of professionalism across all shift patterns
Required Qualifications & Experience
Technical Skills
- Recognized trade qualification in electrical, mechanical, plumbing, or building services engineering
- Proven multi-skilled maintenance experience in commercial office environments
- Strong understanding of building management systems, HVAC operations, and electrical/mechanical plant
- Ability to read technical drawings, equipment manuals, and maintenance schedules
Professional Requirements
- City & Guilds or equivalent technical certification in relevant disciplines
- Current health and safety qualifications (working at height, manual handling)
- 18th Edition Wiring Regulations or equivalent mechanical certifications
- Valid DBS check or willingness to undergo enhanced security screening
Personal Attributes
- Excellent problem-solving abilities with methodical approach to fault diagnosis
- Strong communication skills for interaction with senior executives and occupiers
- Self-motivated with ability to work independently and as part of a team
- Flexible attitude toward working hours
- Professional appearance and demeanor appropriate for prestigious City location
What JLL Offers
- Competitive salary commensurate with experience and qualifications
- Comprehensive benefits package including pension scheme and healthcare options
- Ongoing professional development and technical training opportunities
- Career progression within JLL's global facilities management platform
- Opportunity to work in iconic City building supporting high-profile financial services client
About the Location
- Based at flagship office building in heart of London's financial district
- Supporting prestigious investment company
- Requires highest standards of technical excellence and customer service
- Fast-paced professional environment where attention to detail and discretion are paramount