Manager, Clin Coord, Psych

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

1860 South Ave, Floor 1 Reception, Rochester, New York, United States of America, 14620

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

500125 Psychiatry SMH Child/Adoles

Work Shift:

UR - Day (United States of America)

Range:

UR URCC 212

Compensation Range:

$66,185.00 - $89,356.00

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

The Clinical Coordinator functions as the leader responsible for the clinical staff of our main outpatient location. The Clinical Coordinator provides clinical and administrative supervision to senior-level staff clinicians (e.g., Senior Mental Health Therapists), and they may provide clinical supervision to some non-senior staff clinicians. The position shares responsibility for clinical productivity and quality of care with the clinicians. The Clinical Coordinator is the point person for urgent situations involving staff, both during regular business hours and after business hours. They report to the Director/Chief of the Service and are essential to programmatic development, implementation, and evaluation of the location. They collaborate in the development of policies and procedures and participate in the Department of Psychiatry Ambulatory Leaders Meeting. They spend a portion of their time as a primary therapist, providing behavioral health assessment, treatment planning, and treatment for patients with mental health diagnoses and their families, including providing crisis and risk management interventions, collaboration with collateral contacts, and coordination of linkages to necessary community resources.

ESSENTIAL FUNCTIONS

• The Clinical Coordinator provides oversight to ensure that staff clinicians meet all service standards (e.g., high-quality clinical care, productivity expectations, and timely completion of high-quality documentation).  They complete staff evaluations for direct report clinicians. They serve as the point person for all performance issues, including overseeing Letters of Expectation and Letters of Written Warning.  
• Provides direct evidence-informed clinical treatment to assigned patients. Assesses successful completion of therapeutic goals (i.e., progress monitoring) and plans patient discharge accordingly.  Independently performs complex psychosocial assessments and diagnostic formulations for patients and their families.  Meets minimum target for clinical productivity set by Ambulatory Chief.  Collaborates with referral sources and other professionals both internal and external throughout patient care activities (e.g., PCPs).  Mobilizes family and natural support networks when clinically indicated.  Documents treatment in patients’ electronic medical record in compliance with
• regulations.  This includes the development of family-centered, comprehensive, and individualized treatment plans for patients with clearly defined therapeutic goals in collaboration with patients and families.
• Provides clinical and administrative supervision to senior-level staff clinicians (e.g., Supervising Mental Health Therapists).  Also, may provide clinical supervision to staff clinicians and trainees. Shares responsibility for the quality of care being provided by the supervisee (e.g., shares knowledge of evidence-based assessment and interventions, community resources, models ethical behavior and standards, provides regular feedback on strengths and areas for growth, and communicates with other members of the supervisory team).
• Provides daily consultation and support to clinical and support staff, faculty, and trainees as necessary.  Responds to urgent situations in real-time (e.g., dysregulated patient incidents).
• As a member of the Pediatric Behavioral Health & Wellness Outpatient Services Leadership Team participates in planning & program development, and develops written policies and procedures.
• Responsible for staff recruitment in collaboration with the other Clinical Coordinators, the Department’s Talent Acquisition Specialist, and the Director/Chief.  Interviews select candidates, contacts references as needed, and obtains required documentation (e.g., Justice Center Forms, LDSS). Collaborates with other Clinical Coordinators and the Director/Chief to decide on final selection. Supports clinicians with the onboarding process.
• Establishes and regularly maintains cooperative working relationships with professional and administrative staff of University of Rochester Medicine.   
• Responsible for assisting in resolving patient/family concerns that cannot be managed by the assigned clinician, including concerns from the Office of Patient and Family Relations.
• Conducts Incident Reporting Reviews (CIRR) for assigned site/program.  Reviews incidents submitted in RL Solutions to decide if the standard of care has been met and to determine if there is room for improvement.  Also, completes Program Level Reviews (PLR) for incidents assigned by the Quality Assurance Team; as well as Special Investigations for cases from other ambulatory services.  Serves as a member of Incident Review Committee (IRC). Provides feedback to clinicians, supervisors, and service director/chief.  

MINIMUM EDUCATION & EXPERIENCE

• Master's degree in a human services discipline required from a program in a mental health field that is accredited by the Counsel for Accreditation of Counseling and Related Education Programs (CACREP), the American Art Therapy Association, the Commission on Accreditation of Marriage and Family Therapy Education (COAMFTE), or another acceptable accrediting agency as determined by the NY State Office of Professions to be the substantial equivalent of such a registered or accredited program preferred.  
• 5 years of related clinical, supervisory and administrative experience required
• Or equivalent combination of education and experience
• Experience providing clinical services to children with behavioral health disorders and their families preferred.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge, skills and abilities to provide mental health services to children and families; Excellent supervision skills; Excellent interpersonal, problem-solving, crisis management, and organizational skills preferred.

LICENSES AND CERTIFICATIONS

• N.Y.S. or National Credential/Certificate in addiction-related specialty upon hire required
• NYS Certified Alcohol Substance Abuse Counselor if in an Addiction Psychiatry Program upon hire required

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.