Senior Product Manager
EasyPost is seeking a strategic and execution-oriented Senior Product Manager to lead our Carrier Platform portfolio and drive the next phase of growth across our carrier ecosystem. This role owns the product strategy, roadmap, and commercial success of one of EasyPost's most critical business domains, responsible for sustaining and accelerating a non-USPS carrier business currently exceeding $12M in annual revenue, with significant growth potential over the next several years.
As the product leader for carrier integrations and partnerships spanning USPS, FedEx, UPS, Amazon, Veho, and a growing network of regional and global carriers, you will define the vision and strategy that strengthens EasyPost's position as the leading multi-carrier shipping platform. You will identify opportunities to deepen carrier relationships, unlock new revenue streams, improve customer adoption of carrier services, and deliver differentiated shipping capabilities across our API and platform offerings.
This role sits at the intersection of product, partnerships, engineering, and go-to-market execution. Success requires strong product judgment, technical fluency, customer empathy, and the ability to influence both internal stakeholders and external partners. You will be responsible for translating market opportunities and customer needs into scalable platform investments that drive measurable business outcomes across SMB, Mid-Market, and Enterprise customers.
What Success Looks Like
In your first 12–24 months, you will:
o Accelerate growth of EasyPost's non-USPS carrier business through strategic product investments and partnership expansion.
o Increase carrier adoption and diversification across customer segments while improving the USPS-to-non-USPS revenue mix.
o Launch new carrier capabilities, integrations, and commercial offerings that strengthen EasyPost's competitive advantage.
o Establish a data-driven operating model with clear KPIs tied to carrier adoption, revenue growth, customer value, and partner success.
o Build scalable processes for carrier roadmap planning, partner engagement, and cross-functional execution.
Essential Duties and Responsibilities
Own the Carrier Platform Strategy
Define and execute the product vision, strategy, and roadmap for EasyPost's carrier ecosystem. Balance customer needs, partner priorities, technical investments, and business objectives to create sustainable competitive advantage and long-term growth.
Drive Carrier Growth and Commercial Expansion
Identify and execute high-impact initiatives that increase carrier adoption, diversify shipping volume, and generate incremental revenue. Evaluate emerging carrier opportunities and scale strategic partnerships into meaningful contributors to the EasyPost business.
Lead Strategic Carrier Partnerships
Serve as the primary product counterpart for major carrier relationships, including USPS, FedEx, UPS, Amazon, Veho, and regional providers. Build trusted partnerships, align on shared objectives, and ensure product investments create value for both EasyPost and carrier partners.
Translate Customer and Market Insights into Product Innovation
Conduct customer discovery, market research, and competitive analysis to uncover unmet needs and emerging opportunities. Transform insights into product solutions that improve customer outcomes, expand platform capabilities, and create new monetization opportunities.
Deliver Scalable Platform Capabilities
Partner closely with Engineering to define, prioritize, and deliver carrier integrations, APIs, platform enhancements, and operational capabilities that improve reliability, flexibility, and customer experience. Ensure investments align with measurable business outcomes and long-term platform strategy.
Drive Cross-Functional Execution
Lead alignment across Engineering, Product Marketing, Sales, Growth, Analytics, Customer Success, and Support teams. Ensure product initiatives are supported by effective positioning, go-to-market plans, enablement, and customer adoption strategies.
Influence Pricing and Monetization Strategy
Partner with Product Leadership, Finance, and Commercial teams to evaluate pricing opportunities, packaging strategies, and carrier-driven enhancements that increase customer value and maximize revenue across the EasyPost platform.
Measure Impact and Optimize Outcomes
Define and manage key performance indicators across carrier partnerships, product adoption, revenue growth, and customer success. Use data-driven insights to evaluate performance, prioritize investments, and continuously improve outcomes.
Minimum Qualifications
o Bachelor's degree in Business, Engineering, Supply Chain, Computer Science, or a related field, or equivalent practical experience.
o 6+ years of experience in Product Management, Product Strategy, Platform Products, Partnerships, or related disciplines.
o Proven track record of delivering measurable business impact through product strategy, platform investments, or strategic partnerships.
o Experience leading complex cross-functional initiatives involving Product, Engineering, Go-to-Market, and external stakeholders.
o Strong understanding of logistics, shipping, eCommerce platforms, marketplaces, APIs, or network-based business models.
o Experience working with external partners and managing enterprise-level stakeholder relationships.
o Demonstrated ability to translate customer needs and market opportunities into product strategy, roadmaps, and successful launches.
o Strong analytical and problem-solving skills with experience leveraging data to drive prioritization and decision-making.
o Excellent communication, influence, and executive stakeholder management skills.
o Experience operating effectively in high-growth, fast-paced environments with evolving priorities.
Preferred Qualifications
o Experience working directly with parcel carriers, logistics providers, transportation networks, or fulfillment platforms.
o Experience managing API-based, developer-focused, or platform products.
o Familiarity with pricing, monetization, or marketplace growth strategies.
o Experience leading strategic partnerships that resulted in meaningful revenue growth or market expansion.
EasyPost is seeking a strategic and execution-oriented Senior Product Manager to lead our Carrier Platform portfolio and drive the next phase of growth across our carrier ecosystem. This role owns the product strategy, roadmap, and commercial success of one of EasyPost's most critical business domains, responsible for sustaining and accelerating a non-USPS carrier business currently exceeding $12M in annual revenue, with significant growth potential over the next several years.
As the product leader for carrier integrations and partnerships spanning USPS, FedEx, UPS, Amazon, Veho, and a growing network of regional and global carriers, you will define the vision and strategy that strengthens EasyPost's position as the leading multi-carrier shipping platform. You will identify opportunities to deepen carrier relationships, unlock new revenue streams, improve customer adoption of carrier services, and deliver differentiated shipping capabilities across our API and platform offerings.
This role sits at the intersection of product, partnerships, engineering, and go-to-market execution. Success requires strong product judgment, technical fluency, customer empathy, and the ability to influence both internal stakeholders and external partners. You will be responsible for translating market opportunities and customer needs into scalable platform investments that drive measurable business outcomes across SMB, Mid-Market, and Enterprise customers.
What Success Looks Like
In your first 12–24 months, you will:
o Accelerate growth of EasyPost's non-USPS carrier business through strategic product investments and partnership expansion.
o Increase carrier adoption and diversification across customer segments while improving the USPS-to-non-USPS revenue mix.
o Launch new carrier capabilities, integrations, and commercial offerings that strengthen EasyPost's competitive advantage.
o Establish a data-driven operating model with clear KPIs tied to carrier adoption, revenue growth, customer value, and partner success.
o Build scalable processes for carrier roadmap planning, partner engagement, and cross-functional execution.
Essential Duties and Responsibilities
Own the Carrier Platform Strategy
Define and execute the product vision, strategy, and roadmap for EasyPost's carrier ecosystem. Balance customer needs, partner priorities, technical investments, and business objectives to create sustainable competitive advantage and long-term growth.
Drive Carrier Growth and Commercial Expansion
Identify and execute high-impact initiatives that increase carrier adoption, diversify shipping volume, and generate incremental revenue. Evaluate emerging carrier opportunities and scale strategic partnerships into meaningful contributors to the EasyPost business.
Lead Strategic Carrier Partnerships
Serve as the primary product counterpart for major carrier relationships, including USPS, FedEx, UPS, Amazon, Veho, and regional providers. Build trusted partnerships, align on shared objectives, and ensure product investments create value for both EasyPost and carrier partners.
Translate Customer and Market Insights into Product Innovation
Conduct customer discovery, market research, and competitive analysis to uncover unmet needs and emerging opportunities. Transform insights into product solutions that improve customer outcomes, expand platform capabilities, and create new monetization opportunities.
Deliver Scalable Platform Capabilities
Partner closely with Engineering to define, prioritize, and deliver carrier integrations, APIs, platform enhancements, and operational capabilities that improve reliability, flexibility, and customer experience. Ensure investments align with measurable business outcomes and long-term platform strategy.
Drive Cross-Functional Execution
Lead alignment across Engineering, Product Marketing, Sales, Growth, Analytics, Customer Success, and Support teams. Ensure product initiatives are supported by effective positioning, go-to-market plans, enablement, and customer adoption strategies.
Influence Pricing and Monetization Strategy
Partner with Product Leadership, Finance, and Commercial teams to evaluate pricing opportunities, packaging strategies, and carrier-driven enhancements that increase customer value and maximize revenue across the EasyPost platform.
Measure Impact and Optimize Outcomes
Define and manage key performance indicators across carrier partnerships, product adoption, revenue growth, and customer success. Use data-driven insights to evaluate performance, prioritize investments, and continuously improve outcomes.
Minimum Qualifications
o Bachelor's degree in Business, Engineering, Supply Chain, Computer Science, or a related field, or equivalent practical experience.
o 6+ years of experience in Product Management, Product Strategy, Platform Products, Partnerships, or related disciplines.
o Proven track record of delivering measurable business impact through product strategy, platform investments, or strategic partnerships.
o Experience leading complex cross-functional initiatives involving Product, Engineering, Go-to-Market, and external stakeholders.
o Strong understanding of logistics, shipping, eCommerce platforms, marketplaces, APIs, or network-based business models.
o Experience working with external partners and managing enterprise-level stakeholder relationships.
o Demonstrated ability to translate customer needs and market opportunities into product strategy, roadmaps, and successful launches.
o Strong analytical and problem-solving skills with experience leveraging data to drive prioritization and decision-making.
o Excellent communication, influence, and executive stakeholder management skills.
o Experience operating effectively in high-growth, fast-paced environments with evolving priorities.
Preferred Qualifications
o Experience working directly with parcel carriers, logistics providers, transportation networks, or fulfillment platforms.
o Experience managing API-based, developer-focused, or platform products.
o Familiarity with pricing, monetization, or marketplace growth strategies.
o Experience leading strategic partnerships that resulted in meaningful revenue growth or market expansion.
What We Offer:o Comprehensive medical, dental, vision, and life insuranceo Competitive compensation package and equityo Monthly work from home stipend of $50o Flexible work schedule and paid time offo Collaborative culture with a supportive teamo A great place to work with unlimited growth opportunitieso The opportunity to make massive contributions at a hyper-growth companyo Make an impact on a product helping ship millions of packages per day
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"EasyPost is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law."
To be considered for this position, you must be authorized and based in the United States.
If you have any questions or concerns you can reach out to me directly on LinkedIn @KristinaPerna :).