Latam NPD Registration Operations Lead

Job Purpose The NPD Registrations Operations Specialist is responsible for ensuring the accurate, timely, and compliant registration of new product developments (NPDs) across markets. This role supports end-to-end execution of SKU creation and product setup processes, enabling successful product launches aligned with business timelines and regulatory requirements. Key Responsibilities 1. NPD Registration Execution Manage end-to-end SKU registration process across systems (e.g., SAP, Salesforce, local tools). Ensure on-time and in-full (OTIF) setup of new products to support market launches. Coordinate product data creation including: Material codes Customer master extensions (if required) Pricing and classification data Track and validate completeness and accuracy of registration inputs. 2. Cross-Functional Coordination Act as the central point of contact for NPD registration activities between: Customer Development (CD) Supply Chain Marketing / Brand Teams Finance and Pricing teams Align on timelines, dependencies, and readiness for product launches. Support communication between global, regional, and local stakeholders (especially LATAM markets). 3. Process Governance & Compliance Ensure adherence to standard operating procedures (SOPs) and governance frameworks. Validate compliance with: Pricing guidelines Contractual requirements Regulatory and market-specific documentation Maintain audit-ready documentation for all registrations. 4. Tracking & Reporting Maintain and continuously improve NPD trackers and dashboards. Monitor key KPIs such as: OTIF launches Registration cycle time Error rates / rework Provide regular status updates to stakeholders and leadership. Highlight risks, delays, and mitigation plans proactively. 5. Continuous Improvement Identify process gaps and implement efficiency improvements. Standardize templates, checklists, and workflows for faster execution. Drive automation opportunities and digital tool adoption. Support documentation of best practices and knowledge sharing. 6. Issue Resolution & Escalation Troubleshoot system or data issues related to product registrations. Work with IT or master data teams to resolve errors quickly. Escalate critical risks impacting launch timelines. Key Skills & Competencies Strong process management and attention to detail Experience with SAP (material master / customer master / pricing) and/or Salesforce Ability to manage multiple NPD projects simultaneously Strong stakeholder management and communication skills Analytical mindset with focus on KPIs and data accuracy Problem-solving and continuous improvement orientation Ability to work across multi-country / LATAM environments Key Performance Indicators (KPIs) % of NPD launches delivered OTIF Registration cycle time Data accuracy / error rate Stakeholder satisfaction Process efficiency improvements implemented Typical Interfaces Customer Development (Sales Ops) Supply Chain / Planning Marketing / Brand Teams Finance (Pricing / Controls) Master Data / IT Teams

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