About the Role
The Senior Training Specialist is an integral part of the Uber Freight organization. This job requires working closely with stakeholders and the ability to prioritize a wide range of projects at the same time. This job will involve virtual and in-person instructor-led training, program management, shadow coordination, working with customer-facing and support groups, serving as an additional resource to teams and leaders, and program design & revisions. This person will be focused on onboarding and continuous education multiple teams across Uber Freight.
This individual must be highly driven and collaborative, as they will be working with leaders from all lines of the Uber Freight business. This person should have strong relationship building skills, and be able to effectively convey an idea or process with passion. This person will be expected to have a firm grasp of a wide variety of job functions and have the ability to speak to them as an expert in a training capacity. They must be able to work effectively as an individual owner and as a team collaborator. Strong communication skills, creativity, energy, people skills, and vision are a must for this position.
What the Candidate Will Do
- Coordinate & Deliver onboarding on an ongoing basis for new hires from selecting delivery location, working with leaders on timing and attendance lists, tracking, and reporting. Facilitate assessments and evaluations to measure impact of training and verify knowledge transfer, as well as employee happiness and engagement
- Work with SMEs & Stakeholders to ensure content accuracy and hygiene.
- Work with new hire managers to provide feedback on training, participation, and ensure attendance in the onboarding integration programming.
- Own all aspects of new hire onboarding, from selecting delivery location, working with leaders on timing and attendance lists, tracking, and reporting. This includes partnering with recruiting and strategic finance.
- Partner with Uber Freight leaders to source speakers, maintain accurate information, and generate buy in for onboarding across the business.
- Build and deliver training in a variety of mediums (virtual instructor led, classroom, webinars, on the job training, pre-recorded videos, online resources).
- Spend time while not training doing the following; learning the business & freight industry, connecting consistently with line of business leaders, monitoring team members strengths and gap areas, seeking new training delivery methodologies, providing on the spot coaching, and evaluating effectiveness of current training approaches, ad-hoc training support and cross certification within Freight training programs.
- Leverage technology to maximize training impact and reliability.
- Update curriculum on a regular basis to ensure consistency in business practices and to improve existing training.
- Work closely and collaboratively with leaders and Instructional Designers to ensure SOPs are up to date and the look and feel of training materials are consistent with compliance for maximize effectiveness of delivery
- Set the stage to the culture at Uber Freight- be champions of our brand through your ability to touch team members
- Expect 70% of time to be spent delivering training or spending time on the floor coaching, 30% will be on program improvement, research, meetings, various responsibilities
Basic Qualifications
- Bachelors degree in related field is required
- 3- 4 years of Training or Program Management experience
Preferred Qualifications
- Experience in the Freight/Logistics Industry
- Experience working with an LMS (UKG a plus)
- Strong facilitation skills, ability to connect with a wide variety of learners across various locations, positions, and experience levels.
- Experience working in a highly detail-oriented environment, demonstrating a high degree of diligence and accountability to meet deadlines
- Proficiency in productivity tools such as Microsoft Suite, Visme, Canva
- Experience with adult education & training or program management such as ADDIE, Kirkpatrick’s evaluation model, Maslow’s hierarchy of needs, Bloom’s Taxonomy, or other adult learning theory
- Flexible to work cross functionally with other departments
- Ability to give and receive feedback on a recurring basis
Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.