Coordinator Group Reservations Regional - On Call (Tropicana Atlantic City)

• Responsible for entering room blocks, group reservations, bookings, cancellations and changes of room reservations for the Atlantic City region.

   

• Responsible for accurate data entry of reservations for room blocks, groups, including changes and cancellations
• Creates files for each group to include types of rooms, room lists and preferences, and verification of billing with Hotel Credit
• Responsible for processing advance deposits, refunds and forfeits (to be kept in group files)
• May prepare proposals and contracts and distributes group information to appropriate departments.
• Assists with billing corrections related to Group Masters and Group Reservations
• Processes control sheets and handles special events and entertainment room requests. 
• Assists the rack area when necessary to ensure customer satisfaction
• Responsible for the ordering of supplies 
• Contacts facilities for maintenance when necessary
• Completes special assignments as requested

Starting Rate $20.00 to $21.00 Per Hour  

High school diploma or equivalent preferred.  Prior relevant experience, including LMS system, preferred.

• Excellent communication and customer service skills
• Ability to operate a computer and perform basic math calculations

Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.