Director, Solution Specialist Manager, AI Business Solutions

Director, Solution Specialist Manager, AI Business Solutions | Microsoft Careers Skip to main content Microsoft Careers Careers Careers Search Search jobs Sign in Single PositionView All JobsDirector, Solution Specialist Manager, AI Business SolutionsUnited Kingdom, Multiple Locations, Multiple Locations +3 moreApply nowAdd to cartFind out how well you match with this jobUpload your resumeJob descriptionCompany and benefitsJob number200041934Date postedJul 20, 2026Work site2 days / week in-officeTravel25-50%ProfessionSalesDisciplineSolution Area SpecialistsRole typePeople ManagerEmployment typeFull-TimeOverviewAs the Director, Solution Specialist Manager, AI Business Solutions, you will lead a globally distributed team of solution specialists spanning the Americas, EMEA, and Asia, focused on driving growth across AI Business Solutions, Security, and Business Process.  This role includes engagement with Japanese top enterprise customers as part of the Microsoft Japan subsidiary, while blending expert-level AI, business process, and security solutioning with exceptional people leadership and business management capabilities. A key expectation is to accelerate Frontier GTM/cross-solution area best practices, scale cross-geography learnings, and advance Microsoft’s Intelligence + Trust value proposition across regions and customer segments. You will coach and develop specialist teams, engage directly with strategic customers and partners, own forecast and execution discipline, and remove blockers to accelerate measurable business impact.  Operating at a highly visible global level, you will help shape strategy, represent the business to senior stakeholders across regions, and ensure the team delivers against revenue, customer transformation, and operational excellence goals in a complex, fast-moving AI and Security landscape. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. ResponsibilitiesCustomer Engagement and Partnership Serves as a customer and partner advocate across the Americas, EMEA, and Asia, including Japanese top enterprise customers as part of the Microsoft Japan subsidiary, offering feedback to business and solution area leaders to refine strategy, encourage continuous improvement, seize market opportunities, and build trust.  Encourages early engagement of strategic partners in the sales process to enhance customer adoption and accelerate value realization.  Delivers insights and feedback to internal teams to improve go-to-market (GTM) strategies and execution. Guides the team in identifying and aligning sales plays with market, industry, and customer needs across AI Business Solutions, Security, and Business Process. Actively seeks to match solution scenarios with customer and partner organizations, focusing on how Microsoft’s offerings can complement and add value to business operations across complex regional, industry, and stakeholder environments.  Acts as a trusted advisor to customers and partners, using expert-level solutioning and business insight to foster marketplace success.  Advocates for customer support resources through Unified Support that help accelerate business value realization, transformation, and measurable impact. People Management Delivering success through empowerment and accountability by modeling, coaching, and caring.  Model: Live our culture. Embody our values. Practice our leadership principles. Demonstrate inclusive, cross-cultural leadership across a globally distributed team. Coach: Define team objectives and measurable outcomes. Enable success across...