Inspector Housekeeping

Assists with the overall day-to-day operation of a diverse work force in the hotel. Creates a great time by ensuring that the highest level of guestroom cleanliness is achieved and maintained.

• Inspects guests’ rooms to ensure the highest cleaning standards are met. 
• Provides counseling and supports team members in meeting their responsibilities and becoming part of the team. 
• Ensures all team members follow hotel policies and procedures. 
• Expedites and oversees special requests from the Front Desk. 
• Attends management meetings. 
• Develops teams and its members. 
• Motivates employees to provide superior customer service to our guests. 
• Monitors job performance daily. 
• Meets the attendance guidelines of the job and adheres to departmental and company policies.
• Demonstrates Horseshoe’s Spotlight 5 behaviors: Initiates Friendly Greeting, Smiles and Makes Eye Contact,
• Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, Provides a Warm Farewell.
• Previous housekeeping experience is required.
• Strong written and verbal skills are required.
• Excellent interpersonal, customer service, organizational, team building, and problem solving skills are required.
• Must demonstrate the ability to lead, guide, direct, develop and motivate people at all levels.
• Must possess strong people skills and ability to problem-solve through listening and responding to the needs of team members. 
• Knowledge of Housekeeping operation is preferred.
• Knowledge of computers and typing skills are essential.
• Computer software knowledge to include Word and Excel is preferred. 
• Must have a good understanding and working knowledge of chemical and cleaning supplies and techniques/equipment, including MSDS, OSHA guidelines would be beneficial. 
• Must be able to converse, understand, read and write in English.
• Bilingual helpful (Spanish).  Must be able to calmly handle stressful situations. 
• Must be willing to work any day of the week.  Must be able to get along well with co-workers and work as a team. 

 

• Must be able to perform the physical job duties of line employees in emergency situations. 
• Must be able to work independently and with co-workers. 
• Must be able to respond calmly and make rational decisions when handling guest and employee conflicts. 
• Must be able to speak distinctly and persuasively to others. 
• Must be able to stoop, bend, push, pull, and carry up to 50 pounds. 
• Must be able to maneuver in hotel, up and down stairs and reach above shoulder level. 
• Must have good finger movement and rotating wrist motion. 
• Must be able to tolerate cleaning chemicals, without developing an allergic reaction. 
• Must be able to work in areas containing second hand smoke. 
• Must be able to operate equipment, including vacuum cleaners, floor machines, carpet extractors, computer, copy machine, typewriter, mop and broom.
• Caesars reserves the right to make changes to this job description whenever necessary.