Regional Manager, Revenue Management Operations
Exceptional Hospitality Starts with You
The location for this position is virtual/remote
This is your chance to be part of a team that propels Hilton's commercial and analytics functions! As a Manager, Revenue Management Operations (RMO) you will support efforts that power Hilton's "commercial engine" and our objective to improve owner profitability and market share results for the Americas. Reporting to Senior Manager, RMO, you will identify performance opportunities, support strategy development, create targeted strategic communications, analyze results, complete data quality controls, and interpret information to guide activities.
What you'll do during a typical day:
- Provide tactical support to hotels, above-property leaders, and Hilton teams
- Analyze hotel, brand, and category performance to identify opportunities and actions that improve market share
- This is an individual contributor role with no direct reports
How you'll collaborate with others:
- Engage and support hotels and management company partners
- Partner with Commercial and Analytics teams to develop actions that improve performance and measure their impact
- Represent RMO on project teams to ensure Hilton meets the needs of all partners
Projects you'll take ownership of:
- You will use your data-driven expertise to identify opportunities, perform root cause analysis, propose solutions, and measure the impact
- You will apply your analytical approach to guarantee data quality, ensuring trust in RMO to our hotels and leaders
What It Takes to Make the Stay
You have these minimum qualifications:
- Five (5) years of work experience in analytics or a related field
- Expert in Microsoft Excel (can write advanced macros)
- Provide simple explanations for complex issues
- Influence and inspire hotel teams to take strategic action through clear, targeted business communication and data storytelling
It would be useful if you have:
- BA/BS Bachelor's Degree or MS/MA/Master's Degree
- Ten (10) years of professional experience
- GRO, OnQ R&I, HRH and/or MicroStrategy proficiency
- Apply different utilities within Microsoft Excel (i.e., Power Query, Strategy plug-in, etc.) to improve daily business operations
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what's next
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $60,000 – $85,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.
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