Guest Services Event Staff | Part-Time | CURE Insurance Arena

Welcome page Returning Candidate? Log back in! Guest Services Event Staff | Part-Time | CURE Insurance Arena Location US-NJ-Trenton Job Post Information* : Posted Date 2 weeks ago(7/10/2026 9:41 AM) Job ID 2026-33009 Location Name CURE Insurance Arena Category Guest Services Type Regular Part-Time Location : Location US-NJ-Trenton Job Post Information* : External Company Name Oak View Group Job Post Information* : External Company URL https://www.oakviewgroup.com/ Location : Postal Code 08611 Location : Address 81 Hamilton Avenue Job Post Information* : Post End Date 10/9/2026 Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.  Position Summary As a member of the Guest Services Event Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to, ushering, ticket scanning, concourse customer service, and greeting. You will have the opportunity to assist our guests by offering directions and sharing information while creating a world-class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere. This role pays an hourly rate of $15.92 Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. This position will remain open until October 9, 2026. About the Venue CURE Insurance Arena is a multi-purpose facility located in Mercer County, New Jersey, and features a capacity of 8,000+ general bowl & suite-level seating with capabilities of various different event layouts.First opened in 1999 as the center entertainment hub for Mercer County, for 25+ years, CURE Insurance Arena has become "home" to our local and nearby communities, with legendary stage icons such as Elton John, JoJo Siwa, Cher, ZZ Top, and Ghost visiting us throughout the years! Responsibilities Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisorWhen gates open, welcome our fans with a great smile and helpful attitudeScan event tickets, ensuring that the proper ticket is being used to gain entryAssist fans in locating their ticketed seatsBeing alert and proactive to potential hazards and reporting incidents when they occurMonitor your assigned area for issues and opportunities to make lasting memories for our fansRespond to all guest concerns/complaints promptly and in a professional mannerAssist guests in ADA-accessible seating sectionsEnforce all building policies and procedures to ensure a safe environment for all guestsManage the foot traffic flow of large crowdsBe knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergencyPerform other duties as assigned Qualifications Experience in a hospitality or entertainment environment is preferred.Must love working with and helping people.Must be able to function in a fast-paced, high-pressure environment.You must be able to maintain a POSITIVE attitude while handling difficult situations.Availability to work nights, sometimes midnight or later; weekends, all day Saturday and Sunday; and holidays.Ability to sit, stand, or walk for long periods of time.Able to lift and/or move heavy objects. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue...