This role is based in our Mumbai office. Talent Systems Europe operates a hybrid work policy, with a minimum three days a week in the office.
Company and Team Overview
Talent Systems, LLC is the leading technology solution provider for casting and auditioning in the entertainment industry. Casting directors and agents worldwide use Talent Systems’ portfolio of products to source and manage talent across film, television, commercials, theater, and digital projects, powering an unparalleled, global casting software ecosystem.
We are headquartered in Los Angeles and operate in the US, Canada, the UK, Australia, and India. Our portfolio brands include Casting Networks, Spotlight, Cast It Systems, Cast It Talent, Casting Frontier, FastCast, Staff Me Up, Tagmin, and Cast It Reach.
The Commercial Director is responsible for the growth strategy of Talent Systems’ products in India, primarily the newly launched FastCast platform, as well as the long-term satisfaction and loyalty of our customers. This role requires a strategic thinker with a proven track record in both acquiring new business and nurturing existing relationships, and the ability to operate at a strategic level. Reporting directly to the Chief Global Officer, you will be responsible for shaping and executing our go-to-market and customer success strategies and driving top-line revenue growth.
Essential (specific skills and experience and competencies, educational or certification requirements)
Values
We are Adaptable
Company and Team Overview
Talent Systems, LLC is the leading technology solution provider for casting and auditioning in the entertainment industry. Casting directors and agents worldwide use Talent Systems’ portfolio of products to source and manage talent across film, television, commercials, theater, and digital projects, powering an unparalleled, global casting software ecosystem.
We are headquartered in Los Angeles and operate in the US, Canada, the UK, Australia, and India. Our portfolio brands include Casting Networks, Spotlight, Cast It Systems, Cast It Talent, Casting Frontier, FastCast, Staff Me Up, Tagmin, and Cast It Reach.
The Commercial Director is responsible for the growth strategy of Talent Systems’ products in India, primarily the newly launched FastCast platform, as well as the long-term satisfaction and loyalty of our customers. This role requires a strategic thinker with a proven track record in both acquiring new business and nurturing existing relationships, and the ability to operate at a strategic level. Reporting directly to the Chief Global Officer, you will be responsible for shaping and executing our go-to-market and customer success strategies and driving top-line revenue growth.
Job responsibilities
Business Development:- Develop and execute a strategic plan for the growth of FastCast in India, providing insights on market opportunities and growth initiatives.
- Develop and implement a comprehensive business development strategy to identify and secure new market opportunities for FastCast in India.
- Lead the entire FastCast sales cycle, from lead generation and prospecting to negotiation and closing new business.
- Provide reports on the progress of supply and demand growth for FastCast to the business.
- Explore opportunities to introduce existing Talent Systems’ products into the Indian market to maximise global revenue.
- Establish and own FastCast’s strategy for Customer Success, ensuring it is integrated with our product, business development, and marketing functions.
- Oversee the entire FastCast customer lifecycle, from onboarding to renewal, ensuring a seamless and positive experience.
- Drive FastCast product adoption and value realization by understanding customer goals and demonstrating how our solutions can help them achieve their objectives.
- Act as the voice of the customer, gathering feedback and collaborating with the product team to influence the product roadmap.
- With the Marketing Executive in Mumbai, deliver requirements to, and manage the output of, our third party marketing agency to promote FastCast to existing and potential customers.
- Set clear goals and provide coaching and mentorship to the Sales & Success Manager of FastCast, and the Mumbai-based Studio Operations Manager.
Requirements
Qualification & AttributesEssential (specific skills and experience and competencies, educational or certification requirements)
- Experience: Leadership experience in business development, sales, and/or customer success, with a proven ability to execute at a high level autonomously.
- Skills: Strong analytical, communication, and negotiation skills.
- Knowledge: Deep understanding of the full sales cycle and customer lifecycle management.
- Traits: A strategic mindset, a strong sense of ownership, and a passion for building lasting customer relationships.
- Bonus: Experience in the entertainment sector and/or SaaS platform is an advantage
Values
We are Adaptable
- Resilient and agile, able to pivot strategies in response to market shifts or unexpected challenges.
- Comfortable with ambiguity and can lead through periods of change.
- A strong cross-functional communicator who can build consensus and foster effective partnerships across departments.
- Values diverse perspectives and actively seeks input from others to achieve shared goals.
- Possesses a meticulous, data-driven approach and holds themselves and their team to high standards of quality.
- Results-focused and accountable for driving measurable business outcomes.
- Demonstrates a strong sense of curiosity and a commitment to continuous learning.
- Embraces feedback and is eager to explore new strategies and technologies to scale the business.
- A creative and proactive problem-solver who anticipates challenges and develops effective, strategic solutions.
- Resourceful and focused on achieving outcomes, not just on completing tasks.
- Acts as a true advocate for the customer, demonstrating empathy and a deep understanding of their needs.
- Passionate about building trust and ensuring long-term customer success