Group Compliance Promotion Officer - Risk & Compliance Support Section, Strategic Business Compliance Support Department, Group Compliance Supervisory Department

Job Description:

Business Overview

Rakuten Group provides more than 70 services across a wide range of fields, both in Japan and internationally, including internet services such as e-commerce, travel, and digital content; fintech services including credit cards, banking, securities, electronic money, and smartphone payment apps; mobile carrier services; and professional sports. By organically connecting these services through a membership centered on Rakuten members, the Group has formed its unique "Rakuten Ecosystem."

*Learn more about Rakuten's businesses in numbers:
https://corp.rakuten.co.jp/careers/services/

Department Overview

The mission of the Strategic Business Compliance Support Department is to establish and strengthen Group-wide governance, risk management, and compliance frameworks that support the sustainable growth of Rakuten Mobile Group companies.
The Department promotes sound business operations based on applicable laws and internal regulations, and leads the enhancement of compliance standards across the Group by implementing effective measures to address an increasingly complex risk environment.

In this role, you will be responsible for the following functions across Rakuten Mobile Group companies.

Governance & Risk Management
You will be responsible for building governance frameworks for Group companies, identifying and assessing risks, developing response policies, and monitoring management status.

Compliance Promotion
You will be responsible for researching and reviewing applicable laws, guidelines, and internal regulations; organizing compliance issues; coordinating with relevant departments; and tracking the status of required actions.

In addition to the above, you will be responsible for planning, executing, and managing training and educational content for team members.

Position:

Why We Hire

This position is responsible for driving the development and operation of governance, risk management, incident response, and compliance frameworks across Rakuten Mobile Group companies.
The role works closely with group companies and business departments to review applicable laws, guidelines, and internal rules, identify and organize compliance issues, consider response policies, coordinate with relevant stakeholders, and track the status of required actions.
After joining, you will build expertise through hands-on responsibilities in assigned areas, with the expectation that you will eventually take a leading role in enhancing compliance standards across the Rakuten Mobile Group.

Highlights
- Why Join Our Organization
Rakuten Mobile Group's compliance function is in a growth phase of building and strengthening its foundations. Your work will directly contribute to raising governance standards across the entire Group.

- Skills & Career Path
You will systematically develop expertise across Governance, Risk, and Compliance (GRC). There is a clear career path toward becoming a key leader who drives compliance excellence across the Rakuten Mobile Group.

Position Details

- Compliance support for Rakuten Mobile Group companies
- Planning and operation of governance, risk, incident, and compliance frameworks
- Research and review of applicable laws, guidelines, and internal regulations, and translating them into practical operations
- Planning and improvement of compliance and risk management initiatives
- Fact-finding upon incident occurrence, coordination with relevant departments(Sales, Base Station Operations, Procurement, etc.), and tracking progress on recurrence prevention measures
- Administration of key governance meetings, maintenance of management logs and reports, and reporting to senior management

Work Environment

Team Structure
- Team Size: Approximately 15 members (Strategic Business Compliance Support Department; approximately 5 members per team)
- Age Range: Primarily 20s-40s
- New Grad to Mid-Career Ratio: Approximately 1:4

Background of Mid-Career Hires
- Professionals who built experience in compliance and risk management at a company before joining Rakuten, now responsible for multiple group companies and working on governance framework development.

Career Path Example
- Joining as a compliance team member and deepening expertise through hands-on responsibilities, with an expected career path toward taking a leading role in enhancing compliance standards across the Rakuten Mobile Group.

Post-Hire Support System
A dedicated mentor will be assigned to support you. You will catch up on the necessary workflows by working alongside existing team members.

Mandatory Qualifications:

- Practical experience in compliance, legal, risk management, internal controls, or administrative functions
- Experience coordinating with multiple stakeholders to organize issues and manage progress
- Ability to read and summarize key points from laws, guidelines, and internal regulations
- Communication skills to proactively seek clarification and consult with relevant parties when needed
- Ability to conduct business operations smoothly in Japanese

Desired Qualifications:

- Basic knowledge of laws and regulations(e.g., Candidates with a degree in Law)
- Knowledge of the telecommunications business
- Experience working in English

Other Information:

Additional information on Location

Rakuten Crimson House
1-14-1 Tamagawa, Setagaya-ku, Tokyo

Related Pages
- Employee Benefits: https://global.rakuten.com/corp/careers/benefit/

- Employee Conditions: https://global.rakuten.com/corp/careers/information/

- Culture: https://global.rakuten.com/corp/careers/culture/

#corporate #legal #IP #audit #operationdiv

Languages:

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)