Engine Field Service Technician

We are looking for a talented Engine Field Service Technician to join our team, specialising in field-based engine diagnostics, repair and maintenance within our Distribution Business Unit (DBU) organisation in West Yorkshire. 

Working hours: Monday to Friday, 8.00am to 5.00pm.

In this role, you will make an impact in the following ways:

• Diagnose, troubleshoot and repair a wide range of Cummins engine products across on-highway, off-highway, industrial, marine and power generation applications.
• Deliver high-quality field service support at customer sites, minimising equipment downtime and helping customers keep their operations running smoothly.
• Perform complex engine overhauls, maintenance and repairs in line with Cummins service procedures and quality standards.
• Use advanced diagnostic technology and electronic service tools to identify root causes and resolve technical issues efficiently.
• Build trusted customer relationships by providing professional technical support and responsive service.
• Support the development of technicians and apprentices by sharing knowledge, coaching others and contributing to a strong team culture.
• Identify opportunities to improve customer outcomes through additional service solutions and preventative maintenance recommendations.
• Champion a safe, compliant and environmentally responsible workplace by following Health, Safety and Environmental standards and participating in continuous improvement initiatives.

To be successful in this role, you will need the following:

• Strong diagnostic and fault-finding skills, with the ability to troubleshoot complex mechanical and electronic engine systems.
• Excellent customer service and communication skills, with the ability to build positive relationships and explain technical information clearly.
• A proactive approach to problem-solving, prioritisation and working independently in a field-based environment.
• Confidence using digital diagnostic and service management tools to complete repairs, documentation and reporting accurately.

Education/Experience:

• Apprentice-trained Engine Technician qualification or a vocational diploma in a relevant technical discipline is preferred.
• Significant field service experience with diesel engines, power systems or related mechanical and electrical equipment.
• Expert-level knowledge of engine products, maintenance practices and repair procedures.
• Experience providing technical guidance, knowledge sharing or coaching to less experienced technicians is preferred.
• A valid driving licence is required, as travel to customer sites is a key part of the role.

 

This position may require licensing for compliance with export controls or sanctions regulations.